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Prosteamstlouis
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Prosteamstlouis reviews
Information about Prosteamstlouis
4,64
100 reviews
The opinions come from external websites
Last update: 11.10.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR1OE9TclRBEAE!2m1!1s0x0:0xe0d7f5742c052500!3m1!1s2@1:CIHM0ogKEICAgIDu8OSrTA%7CCgsIpoTVlwYQkMWRJQ%7C?hl=en-US
Andrew Kern
google
https://www.google.com/maps/place/?q=place_id:ChIJ___Podsr34cRACUFLHT11-A
Hi Andrew I would have to disagree with the bait and switch we definitely do not do that. Our pricing on a sofa starts at $109 if you have loose back pillows or cushions that need to have all sides clean the price will change.
1660243384
1
The company has a bait and switch pricing program IMO. Customer service asked if I had a 3 cushion couch and I told her that was correct. No other questions and quoted $109. Service person shows up and quotes $184. He said he would have to clean both sides of the cushions. RIDICULOUS. Dont bother
1658520027
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyMWJtTWR3EAE!2m1!1s0x0:0xe0d7f5742c052500!3m1!1s2@1:CIHM0ogKEICAgID21bmMdw%7CCgwI24PslgYQ0IXa6AI%7C?hl=en-US
Lorraine Freeman
google
https://www.google.com/maps/place/?q=place_id:ChIJ___Podsr34cRACUFLHT11-A
Hi Lorraine, Thank you for bringing this to our attention, We at Prosteam pride ourselves on Customer service and satisfaction. We would love the opportunity to come back out and remedy that for you! Please call our office at 636-299-2925 so that we may schedule a redo! Thank You and have a Great day!
1654893185
1
Josh was very professional did a great job of cleaning. My only issues are it did not seem to have any carpet deodorize. There is an 8-10 inch area by my bedside table that was not cleaned. This is not a complaint. Otherwise Josh did a great job!
1664891922
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURlN0kzX013EAE!2m1!1s0x0:0xe0d7f5742c052500!3m1!1s2@1:CIHM0ogKEICAgIDe7I3_Mw%7CCgwIkvjwmQYQoLaN_gI%7C?hl=en-US
Cindy Shea
google
https://www.google.com/maps/place/?q=place_id:ChIJ___Podsr34cRACUFLHT11-A
Thank you for the great review Cindy!
1664912754
5
Russell and Zach both did great work. They arrived as scheduled and completed the carpet stretching and cleaning efficiently.
1663004057
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNleHUyck5nEAE!2m1!1s0x0:0xe0d7f5742c052500!3m1!1s2@1:CIHM0ogKEICAgICexu2rNg%7CCgwImdv9mAYQgPvrnwE%7C?hl=en-US
S Nika
google
https://www.google.com/maps/place/?q=place_id:ChIJ___Podsr34cRACUFLHT11-A
Thank you for the great review!
1663013170
5
Zack was punctual, in uniform, clean appearance, and exercised great patience with my unique circumstance. Did a full system clean in less than two hours. Seemed knowledgeable when I asked questions. Ive used PS in the past for upholstery and carpet cleaning (at a different residence). Quick turn around for services. Highly recommend.
1663289420
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNlb1lXSk5nEAE!2m1!1s0x0:0xe0d7f5742c052500!3m1!1s2@1:CIHM0ogKEICAgICeoYWJNg%7CCgwIzJCPmQYQ6POpjQE%7C?hl=en-US
Melissa Haenchen
google
https://www.google.com/maps/place/?q=place_id:ChIJ___Podsr34cRACUFLHT11-A
Hi Melissa I am looking for you in our system and cant find us doing any work for you under your name? If you could please call our office at 6362992925 we would appreciate that. It does seem odd for you to have a 10-1 appointment and us not come until 9pm? We also do quality checks after each job is completed to make sure everything turned out okay. Thank you, Gina krohn
1663358566
1
We got a couch from a friend that was super nice but smelled like animals. As we do not have animals somebody recommended this company to get it cleaned and that should do the trick. I called the next day and booked an upholstery cleaning. Sadly our service was supposed to come at between 10-2. 2pm rolled around and nobody here. I reached out and they had somebody call me back saying that somebody could be out 3-5. 5pm rolled aroundnobody. I reached out again. I was told that somebody could come out later, possibly around 7. Finally somebody showed up at almost 9pm. He was super friendly and apologetic. But I was still pretty frustrated as I had been waiting since 10am. Anyways, we have him clean our couch. It was late and I didnt get to inspect the couch cleaning that well. Sadly the couch still stinks. Soo a day waisted and $300 laterwe still have a couch that smells like animals.
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