Print and T-shirt quality is good. However customer service is NONE existent! Jusf awful! I was going to be a long standing customer because of the great price and fast service, but I have been put off completely, I rather pay double and receive proper customer care. We have ordered 50 T-shirts, 12 of them was unusable due to paint splatters on the front and oil marks. So we had to do an other minimum order of 50 , you would think we would of been offered some kind of an apology and compensation.After 3weeks of waiting on a decision(which by than we totally missed the deadline), we got offered 5 off of our next order (minimum of 50tshirts!) which I found insulting! Sales team promised every time they will call back, which they never did, we had to chase them , over the phone they were rude and not one bit caring. Manager was never available.... Massive haedache ,nothing else! In the end we told them they can keep their cham change, but we need the T shirts, so did order an other 50 for full price and some more as they didn't have the t-shirts we tested,had to get different brand, but had no time left at this point to test it so of course the sizeing was off. Well surprise only 4 of them was unusable this time! I guess that is an improvement... Stay away from them!Doesn't worth the hustle.
Great local London t shirt printer who offer quality tshirts and prices are cheap as well. Will order more tees soon especially for my stag night. Thanks for meeting the tight deadline..!
I've been using Ethicstar for the past couple of years and have always received high quality prints, great communication, quick delivery and the best prices - highly recommended!
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