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Opticsplanet
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Opticsplanet reviews
Information about Opticsplanet
2,23
100 reviews
The opinions come from external websites
Last update: 11.10.2022
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See example1649154871
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXcFpyT0ZnEAE!2m1!1s0x0:0x8bdfb3107b69147d!3m1!1s2@1:CIHM0ogKEICAgIDWpZrOFg%7CCgwIt7awkgYQ6OP1rQE%7C?hl=en-US
P Bloxam
google
https://www.google.com/maps/place/?q=place_id:ChIJc0DmiFe_D4gRfRRpexCz34s
Hi! We are sorry to hear that you are not happy with your recent shopping experience with us. Prices are subject to change without prior notice and may be affected by several factors including market fluctuations, supply and demand, etc. There are lots of ways to get great deals on our website. Please visit this link to learn more about our pricing, promotions and deals: https://www.opticsplanet.com/pricing-promotions-faq.html If you have any questions or concerns, please do not hesitate to contact our customer care team and we will be more than happy to help you. Have a nice day!
1649266093
1
I have purchased before from them...Usually excellent... Latest interaction with them was create a cart. Go to buy and they raise the price. Done with you...
1655490589
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNPX2FhWTNRRRAB!2m1!1s0x0:0x8bdfb3107b69147d!3m1!1s2@1:CIHM0ogKEICAgICO_aaY3QE%7CCgwInZCzlQYQqIL88QI%7C?hl=en-US
Phillip Hansen
google
https://www.google.com/maps/place/?q=place_id:ChIJc0DmiFe_D4gRfRRpexCz34s
Greetings Phillip! We are sorry to hear that you have not had a positive experience with us. The pandemic has brought some challenges to the ecommerce industry, including logistics. We have updated our processes and improved on a lot of operations. While we are not yet where you expect us to be, we appreciate your feedback and will use this as a learning opportunity. We hope you decide to give us another chance in the future. Thank you for your review, have a great day!
1655833645
1
Good God, they could not have picked a slower way of shipping things. Ordered to Albuquerque NM, but since they ship with DHL, my stuff is now and has been sitting in Texas for over 24 hours waiting for it to be transferred to USPS. Why not just ship with USPS? Will never order with these idiots again. I'll pay 20$ more with a different retailer so long as it doesn't take 2 business weeks for my items to arrive. Worst shipping experience ever.
1646010539
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNXbnN1Yy1BRRAB!2m1!1s0x0:0x8bdfb3107b69147d!3m1!1s2@1:CIHM0ogKEICAgICWnsuc-AE%7CCgwIq8HwkAYQ4PDAqAI%7C?hl=en-US
Matthew Williams
google
https://www.google.com/maps/place/?q=place_id:ChIJc0DmiFe_D4gRfRRpexCz34s
Greetings Matthew! Thank you for your kind words. We always appreciate hearing positive feedback and are constantly looking to improve. If there is anything we can help you with in the future, please feel free to contact our customer care team and we will be more than happy to assist you. Have a great day!
1646247086
5
Company provides good service for firearms enthusiasts. Shipping can take a while and processing returns is a little lengthy; however, the products I have received worked great.
1660351521
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR1Mk0tM1ZBEAE!2m1!1s0x0:0x8bdfb3107b69147d!3m1!1s2@1:CIHM0ogKEICAgIDu2M-3VA%7CCgwIoejblwYQyML_nAE%7C?hl=en-US
j gro
google
https://www.google.com/maps/place/?q=place_id:ChIJc0DmiFe_D4gRfRRpexCz34s
Hi there! Thank you for your valuable feedback! We really appreciate your input! We are constantly striving to improve the quality of our services to our customers and welcome all comments and suggestions for improvement! Please do not hesitate to contact our customer care team in the future should you have any additional comments, questions or concerns. Have a great day!
1660684077
5
Ordered a decent Sig budget red dot optic from these folks using a $20 dollar discount code for my birthday (uhm, thanks!!) Free shipping, and it took around 24 hours and 30 minutes to reach my home with their standard shipping (I am in NW OH). What else can I say other than Thank you, Optics Planet! Side note, I had some issues ordering 9mm ammo through these folks during covid. I can't say I was too surprised all things considered. However, they refunded my money in a timely fashion after I emailed them as well as notified me when the ammo was available. Given their current rating on google, take that for what you will. I'm a relatively patient person.
1655700703
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNPcV82eTRRRRAB!2m1!1s0x0:0x8bdfb3107b69147d!3m1!1s2@1:CIHM0ogKEICAgICOq_6y4QE%7CCgwI3_m_lQYQyNeJwQE%7C?hl=en-US
Fuad C
google
https://www.google.com/maps/place/?q=place_id:ChIJc0DmiFe_D4gRfRRpexCz34s
We are sorry that you have not had a positive experience with us. We are doing everything we can to continue shipping in-stock orders within our promised timeline but may experience delays. When this happens, we notify our customers through email. We offer free return shipping for most items on domestic orders returned for an exchange or store credit. For more details on our return policy, please check: https://www.opticsplanet.com/return-policy.html We have reviewed your past orders and show that you placed two orders with us. Both orders were shipped on the same day that it was placed. The shipping method selected with the orders was free Value Shipping. Value Shipping uses a combination of DHL or UPS with USPS and, as published on the site, takes about 7-10 business days for delivery. Both of your orders were delivered well within the delivery timeframe. Please be advised that there are paid shipping options available that will lessen the amount of delivery time. Thank you for taking the time to leave us a review, and if you have any other questions, comments or concerns, please do not hesitate to contact our customer care team. Have a great day!
1655835177
1
It take forever to get the order, 2 weeks and counting to get my order. customer pay for returns so there is no free returns mediocre customer service.
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