Choosemoveon reviews

1659012403

Violet Crabb

google

1

The WORST moving company in Nashville. We moved from Murfreesboro to Clarksville just a few weeks ago. Our move was from a rental to a BRAND NEW home with hardwood, a wrought iron stair case, and marble tile in the wet areas. The three movers destroyed my new home. They scratched my hardwood to the point that the gouges will have to be fixed with wood filler. They cracked my marble tile in multiple places. They tracked mud upstairs on my new carpet. They left huge gouges and scrapes on my walls to the point that we are going to have to paint our entire house. They broke my wrought iron staircase which will need extensive repairs to strengthen its connection to the stairs. They broke solid wood (Henredon) furniture that has withstood the test of time. It was family heirloom furniture. We had to throw away our book shelves, kitchen carts, and several pieces of framed art work that was packed in boxes made for fragile items. One of the movers was older and he left clearly labeled boxes all over the place. Half of our furniture wasnt carried upstairs. The furniture they did carry up was hidden in corners so that it would take time for us to notice is was broken. Every single box was labeled. Every single room was labeled with directions and arrows all over the house. We still cant find 1/2 of our items in boxes because the boxes were left everywhere. Why bother to label boxes when no one follows the directions? Worst of all, when it started to rain, they stopped working, all the while sitting in beach chairs in my garage drinking water and Gatorade that I bought for them cutting up and having a great time. They were still on the clock. An hour and 1/2 later they get up and start working again. They toss the rest of the stuff in the garage and came in to unwrap the furniture. That took them one hour. They should have unwrapped the furniture while it was raining. The movers were told that I was having back surgery in a week and that I could not carry heavy boxes upstairs. They left all of our wardrobe boxes in the garage. They left four pieces of heavy furniture in the living room. I had to spend even more money to get someone else to move the furniture and wardrobes upstairs. I begged for help and was ignored. Then, they have the audacity to attempt to charge me for the full amount of the move. Can you believe that? Im laying in a hospital flat on my back from intensive surgery and my phone is buzzing - its overdraft fees due to be charged, not once, not twice, but THREE times for my move. They cleaned out my bank account. These people are frauds. Stay away or they will do the same to you. Sadly, I could go on for hours about the damage they did to the rental we moved out of. Its worse than the new house. Lazy, incompetent, and fraudulent. Thats the best and most simple description I can give you for MoveOn. Do yourself a favor and MoveOn to someone else.

1664990862

Chloe Johnson

google

2

Movers never told me their names. I never got a text that they were almost there. I was almost extremely overcharged. You can't trust them. I likely now have to replace my couch too. Look elsewhere. You'll be glad you did.

1654808726

Banyon Harrell

google

Hi, Banyon. Thanks for taking the time to share your positive experience. We truly appreciate it!

1654809665

5

Very professional, kind, and a pleasure to work with

1664652720

Michael Shelton

google

Hi, Michael. We appreciate the kind words and are glad we could provide you with a positive experience!

1664653682

5

Trent, Big Tre, and Treston made our move the easiest experience possible. All 3 of them could not have been nicer or more professional. This is the best moving company my wife and I have ever dealt with. I cannot recommend them enough!

1656012520

Shiloh Larkyn

google

1

They are moving some people into a condo in my building. They have the persons furniture all over all four garage bays on our side of the condo, and they are blocking my garage storage closet. They also told me to move my car across the parking lot so they could finish unloading all the furniture. THIS IS MY GARAGE BAY. If you want to bring all your customer's furniture and boxes in HIS garage bay, fine, but you cant tell me I cant park in MY garage. There are more than one access point to the building, you dont even have to unload everything through the garages. Tell your movers that they cant block other residents from accessing their property while on a job for someone else. Would think that is common sense.