So sorry about your experience - that property has maintenance done by the property owner so it tends to be slower than if we use our guys. Again, very sorry to hear about slow service.
1655997629
1
Honestly not the greatest company for property management very lackluster
I am sorry that you had an issue with the showing system. We use a 3rd party for the system and will work to make sure that we get to the bottom of it. We do cap the number of applications that we receive at 5 which takes the property off market - if none of the applications qualify we put it back on the market. Not sure if this is the same situation but I can assure you that we will work on it in our weekly staff meeting. Sorry that we couldn't help you on the rental - it is a very tough rental market so we wish you the best of luck.
1646623637
1
You go through automated system to schedule and view property and have to submit id to prove you are not a scammer. You get a confirmation for appointment and then shortly after you get an email and text stating the property is no longer available but apply for another one. And to your surprise the property still shows up as still available. I wonder who the scanners are?
Equtiy Group makes renting easy and Hassel free you can access most of what you need online, they are always quick and professional they send the right tech or company for maintenance repairs, I have been with Equity for over six years and have been very happy the entire time! Thank you Equity Group for you quality service.
Please come in a pick up your application fee refund. We wish you the best of luck finding a rental with another company.
1664305132
1
This place is the worst at responding and following up they will take your application fee and still not process the application over a month later I called on 3 separate occasions and was assured they would process the application and when I call again absolutely nothing they can't even find the application submitted but they were quick to take my application fee. Looks like you need to call multiple times a day everyday to get anything done here squeaky wheel gets the grease at this business.
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