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Doctible
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Doctible reviews
Information about Doctible
4,76
100 reviews
The opinions come from external websites
Last update: 11.10.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNpbGZISXB3RRAB!2m1!1s0x0:0xaeb85742c1819a2f!3m1!1s2@1:CIHM0ogKEICAgICilfHIpwE%7CCgwI7dCm_QUQ0PuHvAM%7C?hl=en-US
Paula Abrams
google
https://www.google.com/maps/place/?q=place_id:ChIJh0D2MKhU2YARL5qBwUJXuK4
1
Does not take "No" for an answer. My practice gets a call every other day from a male representative (different name each time, but same condescending voice/tone) that will ask insistent questions and is downright rude. First few phone calls, we tried to be nice but they keep us on the line for 15+ minutes (during a busy day!). Now when he calls, we will ask 3 times in a row for him to remove our practice from the list before hanging up.
1654712500
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNPcHNXUUd3EAE!2m1!1s0x0:0xaeb85742c1819a2f!3m1!1s2@1:CIHM0ogKEICAgICOpsWQGw%7CCgwItNGDlQYQ6J28pgM%7C?hl=en-US
Mel B.
google
https://www.google.com/maps/place/?q=place_id:ChIJh0D2MKhU2YARL5qBwUJXuK4
Hi Mel - we are sorry to hear about your frustrations. Could you please email us at [email protected] or call us at 858.771.4845 and we will assign someone on this case right away (we are unable to match your google profile to a customer name. Otherwise we would have called you right away). Hope to get you a speedy resolution!
1654713371
1
Not consistent at all. When we cancel patients appointments the patients will continue receiving confirmations which happens daily and its frustrating. Weve also had issues with recalls and patients are calling us upset asking why they never received a reminder. We are constantly doing damage control and never get any support to resolve the issues. Three days later and we are still waiting for anyone to call to help fix these issues.
1584727472
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNjN2VqUktREAE!2m1!1s0x0:0xaeb85742c1819a2f!3m1!1s2@1:CIHM0ogKEICAgICc7ejRKQ%7CCgsIsIvU8wUQyMHWEQ%7C?hl=en-US
Gentle Family Dentistry
google
https://www.google.com/maps/place/?q=place_id:ChIJh0D2MKhU2YARL5qBwUJXuK4
5
Excellent customer service! We have seen a positive increase in our Google Reviews! Easy to work with and grateful to have them as part of our team!
1607625369
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURpaTcyWjJ3RRAB!2m1!1s0x0:0xaeb85742c1819a2f!3m1!1s2@1:CIHM0ogKEICAgIDii72Z2wE%7CCgsImdXJ_gUQ6KqbAQ%7C?hl=en-US
Indranil Gupta, MD
google
https://www.google.com/maps/place/?q=place_id:ChIJh0D2MKhU2YARL5qBwUJXuK4
5
Victoria makes doctible 5 star. She is awesome.
1605106231
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNpclpIU3lRRRAB!2m1!1s0x0:0xaeb85742c1819a2f!3m1!1s2@1:CIHM0ogKEICAgICirZHSyQE%7CCgwIt_Sv_QUQoIT5qAI%7C?hl=en-US
Tim DeGraaff
google
https://www.google.com/maps/place/?q=place_id:ChIJh0D2MKhU2YARL5qBwUJXuK4
3
My initial response would have been 5 stars. They really helped me increase my Google reviews. My doctor did an "upgrade" with the computer program we use and caused our systems not to communicate. I called Doctible over a week ago to discuss and had to leave a message. Things happen so I called a second time two days ago. When they emailed me a chance to review them I was happy to oblige...maybe it will spark someone to actually call me!
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