Bought a used Mercedes, trickery abounded. Transmission bad, they knew it, asked them to fix it. They put a band aid on it. 6 months later,in the shop !for big transmission problem. As I walked in one day after purchasing, a salesman was very rude. Had to have my lawyer call. When I took it back to fix problem, my transmission could have blown, they asked me to drive it there, 60 miles from my home. They knew they wouldnt be liable. The worst, worst, lying thieves. The company fixing my car now, had very bad things to say about them. Dont buy a car from these shoddy film flam men.
Julianne thank you so much for your kind words and great review. It was our pleasure helping you get into your vehicle. Gaining you as a customer and friend is what we strive for. I truly hope you and your son enjoy your vehicle and if you ever need anything don't hesitate to call. Thanks again so much for choosing us and welcome to the Ideal Family.
1601135414
5
If I could give more than 5 stars I would. From start to finish it was a sigh of relief. Joe was more than amazing, he made the transaction smooth and went above and beyond. As a former wife of a veteran and a single mother, I couldn't have trusted anyone better. I was highly recommended which I could see why I was told go see Joe and the team at Ideal Motors. I will definitely be recommending all that I know to go see Joe at Ideal Motors. Breathe of fresh air having an honest and reliable company who truly cares and takes care of you. Everyone here has been a pleasure and joy to work with. I am forever blessed that I found my forever car dealership. Semper Fi & Thank You All!!!
I am very disappointed with this dealership. I bought a car with an aftermarket radio in November. The car overall runs fine but the radio is missing the face plate. Its the kind that can be removed so it isnt stolen. When I agreed to purchase the car I was promised that either the face plate would be replaced or the radio would be replaced and neither has happened. It is now January and I am being told they are still looking and I am also being told now that they will not replace the radio, only the face plate. I can play radio chancels but the Aux does not work, neither does the CD player, the satellite radio or the blue tooth and GPS functions without the missing screen. I would have not bought this car if I wasnt reassured that this would not be an issue. I feel as though I am getting blown off although I do try to be kind when I call despite how frustrated I feel. Only 3 stars because when purchasing the car the staff was very helpful, but afterwords it feels like I can't get any real help with my issue at all.
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