I told them all the details of the job I needed done (quantity, what the prints were for, what quality I was looking for, the type of stock I needed the prints on), and they said no problem. Days later, after I dropped off the files to be printed, everything changed. They suddenly weren't able to produce the quality I was looking for, and were planning to run my job off a copy machine rather than the press unless I increased my order 10x, and that the copier couldn't handle the type of card stock I wanted the prints on. These were art prints to be sold at a convention. I was very clear on what I wanted when I initially called, but after they received the files, everything changed. I decided this was not the level of professionalism I wanted, and had to scramble to find a new printer. To top everything off, when I went to pick up the flash drive from Area Printing, the woman at the desk didn't speak a word to me. She reached behind the counter for my flash drive, held it out like it was a dirty diaper and dropped it on the counter in front of me. SO rude and unprofessional. I ended up spending over $100 more at another company for a rush job because John at Area Printing swore he could do the job to my specifications, and then a week later said he couldn't meet any of them.
We have been using this little Dunedin gem for about a year now! They print and cut all their products - everything from posters, envelopes, to laminate and cloth signs. They are a small business run by a few great individuals, not some corporation who mass produces, overcharges, and never gets to know their clients. I highly recommend using Area Printing, they do an amazing job for an excellent price!
Great customer service. My associate uses then regularly and has never had a problem. I went in for the first time today and they were prompt and went above and beyond to make sure we could mail the banner out on time and the right person in our organization was billed. Will be back!
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