Left an unprofessional message on a generic voicemail at our company that anyone could hear. They made it sound like we were in trouble or something and needed to audit our payroll for 2 years. That is not professional - yes we have an audit every year, the whole company doesn't know about it and its never for 2 years at a time. I called the number back and asked the man who answered (his name might have been Tim) about what they do as I figured it was a sales pitch. He told me they work on contingency or something. When I told him the message they left was unprofessional, he proceeded to ARGUE with me that it was! Who would use a company that is going to argue with you, the customer? Not me that's for sure!
We have been with our insurance broker for many years and completely trust his opinions. One day he suggested that we undergo a review by Corporate Cost Solutions as he had another client do so and they received a substantial refund. Our business seems to be pretty simple and we dont have much in the way of claims so I figured that it would not be all that productive but as my broker thought it was a good idea I called Corporate Cost Solutions and spoke with one of their representatives on the telephone. He explained what sounded like a simple process and I entered into an agreement with them to review our premium calculations. To my surprise they found that our entire company was classified incorrectly. The company was founded many years ago by my grandfather and in those days our manufacturing process was totally different. Apparently because our process along with our raw materials have changed we were eligible for a lower cost classification. This reduced our premium almost 100K per year! All I can say is you just cant afford to leave any stone unturned. These guys know what they are doing and what to look for. I simply do not have the experience or knowledge base in these matters to find such nuances that so substantially impact what we pay. You just dont know what you dont know!
Great company experienced at what they do which is important since no fees exchange hands unless your company benefits your worse case scenario is wasting 5-10min of your time the upside is huge depending how much your paying for workers comp it's a absolute no brainer! You should hope & pray they call you if not just call them very simple process may everyone have the same experience I encountered!
They called and left a message about an audit and a worker's comp overpayment. They made it sound like they were engaged in some type of audit for us, but it's just a sales pitch.
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