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Absolutely abysmal service. My friend has tried to refer himself and repeatedly used call back because no one ever answers and then no one bothers to call back. Self referred via website and wait weeks for someone to call and then another 5 calls later, repeating the same answers and being told the nurse prescriber would offer medication to reduce cravings and then subsequently told that it's not possible until he is sober. He wouldn't be asking for help if he could GET sober by himself. Not fit for purpose
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