Fine place for recreational divers. For people more technically oriented the shop is very inconsistent in the enforcement of their policies regarding the requirements for nitrox tank marking where the rules have changed every time Ive visited. It started off with no problem getting nitrox fills with out the big sticker to its a hard requirement. Nice employees but the owner is set in his ways
The owners could care less about you - they just want to take your money - lots of money. Had an $800 gift certificate and 2 all new dive packages my dad got my fiance and I to get certified. We couldn't find the gift certificate - but had the receipt (rung up BY the owner) - we even printed out the credit card statement just to be safe (because the owner said he would honor the receipt) .... well he lied and didn't honor it. He understood how much we were spending this year getting married and he couldn't even give us a break or meet us half way - it wasnt enough that we had two unopened, untouched FULL dive packages... and no empathy whatsoever. went to YORK DIVERS in PA- best decision i made. The owner heard my story and even she felt bad and gave me a sympathy discount because she saw how badly we wanted to get certified... and we had all our books already! York was way more affordable and they truly care about their students. We just got certified yesterday :)
The crew at Divers den were very patient and extremely knowledgeable. I am signed up for lessons and they made everything super easy and took their time explaining everything.
If you really want to learn how to dive to survive Diver's Den is a no brainer. Not only will they teach you the basics but have a wide array of courses you can take to become more proficient in many disciplines. The instructors are patient, knowledgable, friendly and hard workers. My dive shop for life!!! See you in the water!!!!! R. Shell Sr.
The owner is rude just wants to rip you off. I bought a divers knife and mast cleaning solution for $74.10, the employees in the store when I bought the stuff said they stand bind our stuff. Then I found out I didnt need the items and tried to return the stuff the next day only to be told they have a no return store policy. I felt very miss lead and will never shop they again. Bottom Line: Dont shop at Divers Den they are not to be trusted. For your diving needs use Sea Colony Aqua Sports they are very nice and they have a very reasonable return policy.
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