Hi James, Thank you so much for letting us know how we are doing and taking time to rate your visit. So excited that you enjoyed the quality of your food. My name is Erica, please ask me for next time your in, I would love to say Thank you in person. 'Till next time, Erica Storch F&B Team
1562952312
3
Actually was very good. Only reason I knocked it down from 4 was the portion size. Great for lunch though
Hi Anoop, Communications are essential to a good experience and somehow we managed to fail you in this area. You are absolutely correct, we do not offer happy hour on all of our products, however, we do offer these prices during happy hour; $3.00 domestic beers, $4.00 well drinks and $5.00 glass of Sycamore Lane Wine during our Happy Hour. However, our craft cocktails with top shelf spirits range anywhere from $8.00-$15.00. Our staff is aware of your concern and they are looking into ways that similar issues can be avoided in the future. Thank you for letting us know that this information was not passed along to you and we really want to fix it. You are valuable to us and we would love to have the chance to keep you among our most valued guests. If you need to talk to me to bring this matter to a satisfactory resolution feel free to contact me via email at erica@thewhitehallhousto…. I am here to help out in whatever way I can. On behalf of our team, Erica
Hi Zachary, Awe! Thank you so much for sharing your experience with the google world. Did you know that we also offer Southern Comfort dishes as well? The next time your in the restaurant, please ask for me, I would love to say Thank you in person :-) Cheers, Erica Storch F&B Team
1555963261
4
A preferred site for TexMex. I love snacking here.
Stopped in for a quick business trip and was pleased to find the restaurant serves late. I ordered the blackened snapper and it was tasty and didn't need any extra seasoning.
Thank you for bringing this experience to our attention. I sincerely apologize for your bad experience and we understand your frustration. We try to maintain the highest standards of service, but it’s clear we fell short in your case. Please contact me at your convenience at [email protected] , I’d like to find out how I can earn back your business. Sincerely, Erica Storch F&B Marketing Manager
1533923569
1
Didn't serve us for a long time. Offered free chips and salsa. Didn't have chips and salsa. Offered us biscuits. They came out still partially frozen. Portions are small and food isn't great. Just a bad experience.
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