Hi Ian and thank you for choosing Spooky Fast Customs to complete the powder coat project for you. We're very happy to hear that you were pleased with how your wheels turned out and appreciate your taking the end product into consideration when providing your rating for us. We are disappointed that we fell short in meeting your expectations for customer service as that element of our operations is vital to us. We'll take your feedback back to the team, emphasizing the importance of communication. We should have done a better job in letting you know that a two-week turnaround time is fairly standard for custom color powder coat projects. And we should have inquired as to which method you preferred for communication once your project was complete. Thank you again for entrusting your project to us and for the opportunity to improve in our communication. We hope to work with you again on any future customization needs you may have and have the opportunity to demonstrate to you that we've taken your feedback to heart.
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Got my wheels powdercoated at this shop. My wheels look excellent but this business really needs to work on its customer service. When I brought my wheels in it took about 10 minutes for someone to talk to me. Also it took 2 weeks to recieve the finished product. When they were finally finished I never received a phone call, going through my email which I hardly ever do I glanced over an email saying that they were done.
awesome shop! louis f. was awesome to work with. not sure who actually did the painting, but it was top notch. i had a bad dent in my tank. broke the paint, down to the metal. i picked it up today and couldn't even tell it was damaged in the first place. great job spooky fast!
If you need custom work on your motorcycle you should consider Spooky Fast. Amazing facility. Victor has been in the motorcycle industry for a very long time. The painted my BMW R nine T and the quality is fantastic just as I wanted it!. They also do incredible industrial style furniture that will not see one like it anywhere. Ask for Louie he can show you. Thanks for the great job.
Thank you Spooky Fast team. You guys did a great job on my Street Glide. You will have all of my business in the future. Thanks again guys!! Dean Cameron
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