We sincerely apologize for your negative experience upon calling our office. We have always prided ourselves on our reputation for outstanding customer service, so if we have fallen short in that regard, then we must reexamine our efforts. Your concerns have been addressed internally and we will use your feedback to make ourselves better in the future.
1508181146
1
I called today for a price quote on services offered and an unprofessional woman with a disgusting attitude tells me "We only do sheet metal!" and hangs up the phone abruptly before I could apologize to her for wasting her time or wish her a good day. I would advise that nobody does business with this company based on their lack of competence in common courtesy as well as customer satisfaction!
Thanks so much, Jason! We look forward to furthering our relationship as well.
1516930890
5
My experience with PMF was nothing but professional. In my position as a procurement manager I sometimes have to react at a moments notice when the need arises. My initial contact with the team at PMF was extremely helpful and the subsequent follow up was near immediate. I look forward to building a relationship where they are a partner that I can count on being there.
Thanks for the kind words, Joe! We value our relationship with you a great deal as well.
1518657017
5
We have used PMF for over 10 years. It doesn't matter if it is a prototype or a million dollar order, the experience has been the same. OUTSTANDING! From engineering to production to shipping, they are the best. We couldn't land the orders we do without their expertise to back us up. Thanks PMF.
Thanks so much, Jon! Glad it went well at the competition!
1520882590
5
Fantastic work! Our robotics team was hurting for a quick turnaround in aluminum sheet metal and was not let down. We ended up winning the Quality Award at our first event for a fully sheet metal robot. We will definitely be working with PMF in the future.
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