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Brookside Toy & Science
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Brookside Toy & Science reviews
Information about Brookside Toy & Science
4,82
100 reviews
The opinions come from external websites
Last update: 09.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR5bEtYbGF3EAE!2m1!1s0x0:0xb15f552f3eb66946!3m1!1s2@1:CIHM0ogKEICAgIDylKXlaw%7CCgwIjsnegQYQoKWjvgM%7C?hl=en-US
Jay Bee
google
https://www.google.com/maps/place/?q=place_id:ChIJwTPCmQ_vwIcRRmm2Pi9VX7E
Oh no, Jay Bee, I'm sorry that you had such an unfortunate experience. It is not our intention to make anyone feel uncomfortable. We do enforce that masks are properly worn in our store, usually that is not a problem.. I am sorry that came across as rude. I hope that someday (perhaps post Covid) you will give us another chance. We will try harder to ensure that all customers feel welcome. Regards, Holly Pollard
1614263176
1
Absolutely cannot explain our horrific experience enough through these reviews. I was so excited to take my daughters to the toy store I grew up going to! We drove quite a ways to come pick out a couple gifts for my daughters birthday that day. The second I walked in the door, just as excited as my kids, I was profiled, due to my different appearance than who they prefer. The only way I could stay in the shop was if I wore a medical grade mask (my mask is fabric like everyone elses, just sparkles) I have worn the same style masks this entire ordeal. Never experienced anything like this. That was the moment I began recording. Everyone in the place was wearing fabric masks (although at least one of the clerks put on a medical grade under hers when we werent in sight like I said, I started recording everything, they do not have them on when they had me change, and they did not ask a single other customer to change theirs.) I would have gladly left, but my girls were SO excited, and we hadnt even made it past the counter!! They ended up following us, insanely around the store. I was scared to touch anything smaller than my purse. When they noticed I was recording, they just kept doing even more to make it awkward. I didnt even notice they charged me double, until I got to the car, and charged me more for other items, than marked. I was so upset. This was going to be a magical experience for us on my daughters birthday! I went back in, recording yet again, stating I didnt even notice because we were so uncomfortable. If you are white and live in a close proximity, this place will be an absolute joy!!! I am insanely disappointed, and spreading the word, so no other person outside of their target market has anywhere near the same experience. This place use to be such a joyful place.
1638574000
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHeGZqTjZ3RRAB!2m1!1s0x0:0xb15f552f3eb66946!3m1!1s2@1:CIHM0ogKEICAgIDGxfjN6wE%7CCgwIsM-qjQYQgPvnxwI%7C?hl=en-US
michelle girardin
google
https://www.google.com/maps/place/?q=place_id:ChIJwTPCmQ_vwIcRRmm2Pi9VX7E
Hi Michelle, I'm so sorry that you came all the way and we didn't have what you were looking for. We are definitely more focused on kid friendly chemistry, biology, robots and science kits and tools now. We do still carry all of the basic chemicals and tools that a child or student might require for exploring their interest in science. I hope you will give us another chance if you are ever in need of kids toys or science kits. Best, Holly Pollard
1638648587
3
Now that it is under new ownership it is certain more to a toy store and less of a science store. The things I went in to get they don't carry anymore. Very Disappointed in their science election. They should take the science part off of their name.
1619710216
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURLdUtlNlVBEAE!2m1!1s0x0:0xb15f552f3eb66946!3m1!1s2@1:CIHM0ogKEICAgIDKuKe6UA%7CCgwIiKKrhAYQwIGpgQI%7C?hl=en-US
Ryan Townsend
google
https://www.google.com/maps/place/?q=place_id:ChIJwTPCmQ_vwIcRRmm2Pi9VX7E
Hi Ryan! Thank you for the awesome review. We look forward to seeing you again soon. Best, Holly Pollard
1619714542
5
A really fun selection of toys that the big chain stores dont carry - and free gift wrapping.
1645416315
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNXdktQbnNRRRAB!2m1!1s0x0:0xb15f552f3eb66946!3m1!1s2@1:CIHM0ogKEICAgICWvKPnsQE%7CCgwI-57MkAYQ6N_kvgI%7C?hl=en-US
Terry Rodeghier
google
https://www.google.com/maps/place/?q=place_id:ChIJwTPCmQ_vwIcRRmm2Pi9VX7E
Hi Terry, Thank you for the review! We are thrilled that you found a gift that you loved and are proud to give. We cant wait to help you again, next time! Best, Holly Pollard
1645419315
5
If you are looking for a present for a person Young old, this place has everything you could want. I lean towards toys and gifts that will challenge the mind and they have many. The staff is wonderful and helpful and hey, they wrap your presents for you. What could be better.
1597963600
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNDdW9MSGd3RRAB!2m1!1s0x0:0xb15f552f3eb66946!3m1!1s2@1:CIHM0ogKEICAgICCuoLHgwE%7CCgwI0Pr7-QUQqIeuyAE%7C?hl=en-US
Virginia Flowers
google
https://www.google.com/maps/place/?q=place_id:ChIJwTPCmQ_vwIcRRmm2Pi9VX7E
Hi Virginia, I love your name. Thank you for taking the time to give us a review. I sure wish I knew what your experience at our store was like... Please let us know if there is something we could have done to have improved it. Sincerely, Holly Pollard
1598020204
3
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