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Polish
Swiss
Masters Group
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Masters Group reviews
Information about Masters Group
4,57
42 reviews
The opinions come from external websites
Last update: 09.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMydk1YeURBEAE!2m1!1s0x0:0x23d66d1722aeb80d!3m1!1s2@1:CIHM0ogKEICAgIC2vMXyDA%7CCgwI1ZfmkgYQiL_p-wI%7C?hl=en-US
polly self
google
https://www.google.com/maps/place/?q=place_id:ChIJkRT9qq0BdkgRDbiuIhdt1iM
1
MOT was fine but I was refused the 3rd service which was due. I phoned everyday for a week and the call was never returned. I even called Andrew, the Motability rep who said he would let service know I needed to book but still no return call. I have had to go to Renault in Orpington for my service. I am disgusted at the treatment I was given. I have reported to Motability your lack of customer care.
1591630378
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURjaHE2anJnRRAB!2m1!1s0x0:0x23d66d1722aeb80d!3m1!1s2@1:CIHM0ogKEICAgIDchq6jrgE%7CCgsIqrT59gUQ4NzsZw%7C?hl=en-US
Deniz Ozdemir
google
https://www.google.com/maps/place/?q=place_id:ChIJkRT9qq0BdkgRDbiuIhdt1iM
1
Drove from Hertfordshire to see a new car and put a deposit. After waiting 15 minutes was called over by a guy who wouldn't leave his desk. Was then shown a similar car from 2017 that was filthy inside and out. Will now buy a Hyundai i10 thanks for nothing
1645784621
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXeHR6QU9BEAE!2m1!1s0x0:0x23d66d1722aeb80d!3m1!1s2@1:CIHM0ogKEICAgICWxtzAOA%7CCgwIrdzikAYQ0MGHgAI%7C?hl=en-US
gb99cat
google
https://www.google.com/maps/place/?q=place_id:ChIJkRT9qq0BdkgRDbiuIhdt1iM
5
Excellent service from Julian Leigh at Reception, as always. The work was carried out on schedule at a fair cost. Overall, Im very happy with the car (which I bought from them 8 years ago) and the after sales service. (Only negative thing to say is that the new phone switchboard system makes it quite difficult to get through to a person to talk to).
1639277200
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHbDV5cHR3RRAB!2m1!1s0x0:0x23d66d1722aeb80d!3m1!1s2@1:CIHM0ogKEICAgIDGl5yptwE%7CCgwIkMXVjQYQ8IujiwM%7C?hl=en-US
Linkestis Lin
google
https://www.google.com/maps/place/?q=place_id:ChIJkRT9qq0BdkgRDbiuIhdt1iM
Thank you for taking the time and trouble to leave us a 5 star review. Much appreciated.
1639300498
5
Extremely friendly staff!
1601654566
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURDbVlUdTVBRRAB!2m1!1s0x0:0x23d66d1722aeb80d!3m1!1s2@1:CIHM0ogKEICAgIDCmYTu5AE%7CCgwIpp7d-wUQsLS1vwM%7C?hl=en-US
paul getronics
google
https://www.google.com/maps/place/?q=place_id:ChIJkRT9qq0BdkgRDbiuIhdt1iM
1
The worst customer treatment I have experienced in a long time. After a promising start the subsequent email exchanges from the sales manager were blunt and curt. I had to escalate to the dealership principle who apologised and said lessons needed to be learnt from my treatment. However, at no point did anyone there ask the question 'is there anything we can do to turn this around and retain your business'. Instead I was wished well buying my new car elsewhere.
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