Our customers mean the world to us, and we simply will not accept anything less than your complete satisfaction. Please let us know how we can improve!
1652898963
2
They put a weird ivory/yellowish ribbon around my dress (NOT how I wore my dress) and it looks cheap and hides the beading. Now I cant open it to remove the ribbon because it is vacuum sealed and would ruin the preservation. I dont even want to display it now because it looks dumb. Also, delivery did not require a signature like they advertised, they just threw it over the gate and left.
Jennifer, we strive to provide you with the best possible dry cleaning services possible. It is clear we have not lived up to those high standards, and for that we are sorry. We will be getting in touch with you shortly to see how we correct the situation.
1651336177
2
When I started this process I thought it would be easy and nice. My dress arrived back home clean and beautiful but I do not think my detachable skirt is in this box. When the paper asked what my dress was made out if I made sure to mention the tulle over skirt that detaches. This was not an option for the accessories preservation. Now I cannot get ahold of someone from the company to tell me where my skirt is. Just sad because this dress was so beautiful with the skirt.
It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing!
1651691182
5
Such a wonderful service, dont over think it and do it! It was fast, easy, and affordable. The dress in the box I received back was just beautiful and such a lovely idea. I definitely recommend it!
Wow, Elizabeth! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
1652065563
5
You did such a beautiful job preserving my wedding dress! Im also so glad that I upgraded to your personalized box with handle. Thank you! Cant wait to show my daughter someday <3
While we try to provide unbeatable dry cleaning services every single time, sometimes we fall short of the mark. If we let you down in any way, Jennifer, we apologize, and someone from here will be reaching out to you to see how we could have served you better!
1653458822
3
Loved the way my wedding dress was displayed in the preservation box. Not so pleased with the flower girl dress presentation though. I was kinda just thrown in the preservation box. Otherwise happy.
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