I never received an item I ordered and they refused to replace it and lied and said they sent me a shipping notification, but they never did. Even the head of customer service, Maggie, refused to do anything to help, this person does not deserve to be in charge of customer service as they are not willing to help the customer.
One Hour Tees does not follow terms of their online order and payment system. When we choose payment must be payable upon delivery option, they forced us to pay in advance before delivery and order was cancelled. When we called the business, they dont answer the phone call and they only send notified through text messages in a very long response time saying payment must be made in advance and otherwise, order will be canceled. It is very unprecedented and unprofessional. This business is not trust worthy.
Absolutely perfect from beginning to end.First they answered all my questions and made some great suggestions.Then the processing was easy and the shipping was fast.Most importantly the shirts look amazing.
One Hour Tees is probably great as their reviews say when the company is pressing out a large number of shirts. HOWEVER, when you only need one or two, DONT EVEN BOTHER WITH THEM! Definitely a big fish service provider cuz the little guy couldnt get serviced in one day let alone one hour! Their tactics to rid themselves of very small orders was hitting me with emails of poorly cropped pics, emails, emails and mores emails, no phone contact for a speedy resolution and then leave the office early without telling the customer after all documentation was submitted. One Hour Tees, thanks for a attempt to ruin my anniversary.
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