Love the boots that they make. However buying them is a consistently unpleasant experience. The sizing is all over the place and the staff is really cold. I have been wearing these boots for ten years. And every time I buy a pair it's super unpleasant but I stick it out. Just bought another pair to replace my old ones in the same size I have always worn and they seemed fine at first but after wearing them once I realized they are too small. I brought them back for an exchange a day later. A larger size was too big so the sales person had me try a different pair in the same size I had - they fit perfectly! But the store would not exchange my boots because I already wore them once. So now I am left to do some trick with a thick sock or wetting my boots or some such nonsense - which is CRAZY thing having to do for a pair of 400$+ pair of shoes. I am really disappointed.
I have been buying their clogs for many years, since their first season! I have many pairs now, several pairs of boots (motos, high heel, low heel, ankle and tall), shearling boots, clog shoes and clog sandals. AND I love love love their clothing.... The dresses are amazing, so are their pants. <3
Stopped in to purchase and left after horrible customer service. Woman was short and rude after ignoring my presence for 10 minutes. Wont be returning.
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