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Taylor Stitch
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Taylor Stitch reviews
Information about Taylor Stitch
4,28
68 reviews
The opinions come from external websites
Last update: 08.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNnX1pqMTdnRRAB!2m1!1s0x0:0x2430777b9c1900cf!3m1!1s2@1:CIHM0ogKEICAgICg_Zj17gE%7CCgwIxsXeywUQgOH0kQE%7C?hl=en-US
Deirdre Brosnihan
google
https://www.google.com/maps/place/?q=place_id:ChIJsQ4-jyF-j4ARzwAZnHt3MCQ
1
I've been waiting for 3 weeks for an in-stock item to ship from the website. I placed my order 7/2/17. I emailed "Hayley Chill" in customer service on 7/5, 7/13 and 7/18 regarding the lack of shipping notifications. It was not until 7/18 that a label was generated but as of today, 7/19, the item still hasn't been recorded as picked up. I've never had service issues like this in the past. Its apparent my order was lost/not processed correctly and Taylor Stitch staff doesn't even have the decency to respond to my email asking what happened. I also needed some replacement buttons because their "Japanese Urea" ones broke on my chambray shirt and you can't find replacement in a sewing store. While they didn't manage to send my order, they did send me the wrong size buttons. Wrote them an email about that too. Update: Jeans have been received. They took 20% off due to the delay. I am still waiting on the correct buttons.
1611300956
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN5ek8yT0J3EAE!2m1!1s0x0:0x2430777b9c1900cf!3m1!1s2@1:CIHM0ogKEICAgICyzO2OBw%7CCgwI3ICqgAYQuJnsugE%7C?hl=en-US
Tomáš K
google
https://www.google.com/maps/place/?q=place_id:ChIJsQ4-jyF-j4ARzwAZnHt3MCQ
Hey Tomas, we are so sorry to hear about this experience and want to assure you that it is absolutely not our standard. I can assure you that it has been a rough time for shipping all around the world with COVID and the biggest online shopping event in history, so lost packages are an unfortunate truth that we are having to deal with the best we can. That being said, we are always 100% ready and willing to replace lost package at our expense so that the customer doesn't have to lose out on their purchase. As for the duties and taxes paid, we know that our international shipping process is far from perfect and are constantly working to improve it. Until that happens, we are happy to work with every one of our international customers on a case by case basis in order to ensure you are paying fair taxes and duties upon arrival. We also urge folks in Europe to work with our partner in Italy, thereviveclub.com, since they stock a good deal of our collection and their shipping in Europe is much more efficient. Please email [email protected] and ask for Luis so that I can make sure we do everything we can do make this right for you. I also ask that you keep in mind that you are reviewing a physical retail store in San Francisco, CA that had nothing to do with your order. Thank you and be well, Luis
1611338259
1
They lost my first order. After a month of waiting I got in-store credits as a refund and they shipped it with incorrect invoice. This invoice is used by duty and tax office to calculate taxes and I had to pay over 200 USD taxes on 100 USD order. I could get my money back if Taylor Stitch sent me a correct invoice, but since their customer service is one of the worst I've ever seen, this seems like an impossible task six days later. Probably the single most horrid experience I had buying something over the internet. Wholeheartedly not recommend buying anything from this company. Btw most of their clothing is manufactured in China so if you're thinking you're paying premium for quality USA made clothing, think again, because that's just their marketing.
1451410479
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNneEpHNTd3RRAB!2m1!1s0x0:0x2430777b9c1900cf!3m1!1s2@1:CIHM0ogKEICAgICgxJG57wE%7CCgsIr4iLtAUQwJrgYQ%7C?hl=en-US
Justin Halsey
google
https://www.google.com/maps/place/?q=place_id:ChIJsQ4-jyF-j4ARzwAZnHt3MCQ
5
Great quality products and fantastic customer service. Also, for someone who's 6'6" it's been hard to find pants that fit and taper appropriately - the slim fit is perfect for me
1640850475
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNtX3BuRUtREAE!2m1!1s0x0:0x2430777b9c1900cf!3m1!1s2@1:CIHM0ogKEICAgICm_pnEKQ%7CCgwIq8i1jgYQwP-rnAI%7C?hl=en-US
Viet Le
google
https://www.google.com/maps/place/?q=place_id:ChIJsQ4-jyF-j4ARzwAZnHt3MCQ
4
The worker who had helped me will definitely not waste your time, especially with small talk or comments. The selection was decent for after Christmas
1581530154
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNzbzludEpREAE!2m1!1s0x0:0x2430777b9c1900cf!3m1!1s2@1:CIHM0ogKEICAgICso9ntJQ%7CCgsI4PeQ8gUQ2LjjQA%7C?hl=en-US
Nicolas Goupil
google
https://www.google.com/maps/place/?q=place_id:ChIJsQ4-jyF-j4ARzwAZnHt3MCQ
1
Expensive duty fees will be charged if you're from Canada, dont recommend.
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