Atl Ross, I'm sorry you are unhappy with your Job. When customers bring in garments for DTG printing we do tell them up front that if your goods are not 100% cotton the print may not look as bright or be as vibrant as it would be on 100% cotton goods. We told you this might be the case BEFORE we took your job and you opted to have them done that way anyway. Had you used 100% cotton shirts like we outlined I'm confidant you would have been pleased with this process. If you want to come back and have them reprinted on 100% cotton shirts like we outlined, I'd be happy to do those for you at no charge, just bring us your goods as 100% cotton. We try our best to be up front and manage customers expectations, but it's unfair to expect us to simply replace garments when we told you up front what those results might be.
1610548431
1
Initially after talking to Dave on the phone, I was very optimistic about working with Atlanta Screenprints to get my shirts printed. However, after getting my shirts back, the print quality was not consistent and there are zero quality controls in place to check items before they go out. They just handed me a bag of janky printed shirts. After I brought the bad printing to their attention, they told me "it didn't look that bad and I'm sure your customers wouldn't notice and there's nothing I can do about it." There is no attention to detail or any effort to make it right. I am very disappointed with their work and lost money because I can't sell the garments they printed. Lesson learned....you get what you pay for. There's a reason the other guys charge more for the same work!
Shelia, you designed your product online, and the product we delivered looked exactly like what you designed. You were offered a full refund, we also offered to pay any competitor you could identify that could do a better job, we just refused to reprint your job when you could not tell us what was wrong with your order. From 40 years of experience the impression you gave was you just wanted a discount for no reason. Your review is unfair, hurtful and vindictive. It's shocking you're design was for a church group.
1544540836
1
Need t-shirts printed? Never use this company!!! Run!!! The quality is terrible and different from what is advertised on their website. This company does not abide by the policies they have set in place. They are greedy for your money and don't care about customer satisfaction.
Anthony, thank you for the review! So glad we had the opportunity to work with you
1617037219
5
This is the best screen printing store in the east metro area!! Best prices, excellent turn around on products, amazing customer service, & its family ran business!!! I started coming here and I havent looked back -Anthony S. 3/26/21
Genesis, thank you so much for the rave review! We are so glad we were able to get you taken care of
1614261245
5
Love working with Atlanta Screenprints! Super happy with the turnaround time, staff, and the quality of my shirts! Definitely am going to go with them every time I need something printed.
Mike Moser is an X Employee, fired for not being willing to stay and finish a customers work on time, I personally stayed and finished his work that day after realizing Mr. Moser was not a fit for us. This review is him being himself.
1544541096
1
Terrible business ethics.
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