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BMW of Sherman Oaks
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BMW of Sherman Oaks reviews
Information about BMW of Sherman Oaks
4,70
100 reviews
The opinions come from external websites
Last update: 10.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyeHBMS2VREAE!2m1!1s0x0:0x85bbc18440063234!3m1!1s2@1:CIHM0ogKEICAgID2xpLKeQ%7CCgwIkrn4kwYQ4IDWuwI%7C?hl=en-US
MICHAEL NIRO
google
https://www.google.com/maps/place/?q=place_id:ChIJ9-JB0rCXwoARNDIGQITBu4U
Hello Michael, Thank you for bringing this to my attention. Im sorry to hear you are having difficulties connecting with our team. Please contact me directly at 818-797-6827, and I will be more than happy to help facilitate your lease return at your availability. I look forward to providing you assistance. Miah Bradbury General Sales Manager
1652716331
1
This is the shadiest dealership on the planet. They do not return phones to customers, nor to BMW Financial. Trying to turn in an end of lease vehicle has become an absolute nightmare. I would never recommend this dealership to my worst enemy. If you are looking for a BMW, I have had amazing customer service at BMW of Beverly Hills. Neda, the manager there - is wonderful.
1653103212
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQydFlhSW5BRRAB!2m1!1s0x0:0x85bbc18440063234!3m1!1s2@1:CIHM0ogKEICAgID2tYaInAE%7CCgwI7LShlAYQiPmS2gI%7C?hl=en-US
Zhongyi Zhang
google
https://www.google.com/maps/place/?q=place_id:ChIJ9-JB0rCXwoARNDIGQITBu4U
Hello Zhongyi, Thank you for your constructive feedback. It is regrettable to learn that we did not reach our commitment for client satisfaction during your visit and that it cost us your business. When you are available, Id like to speak with you about this experience in more detail to use your feedback for future improvement. Please contact me at the number below. Miah Bradbury General Sales Manager 818-797-6827
1653516953
1
Not very comfortable experience for me. I am interested in two cars here three weeks ago, but there is a salesperson (I wont mention his name) doesnt seem willing me to test drive until his manager asked him to give the car key to me to test drive, but I have already lost my interest at that time. The salesperson is like a novice, he doesnt know anything when I asked him questions. I didnt buy any car on that Saturday. I purchased an X4 from BMW of Vista on the following Sunday. Its in San Diego rural area (less cars on the streets), and sales are much more enthusiastic and very willing to let me drive a very long distance before I decide to purchase. Very friendly there. Compared with uncomfortable experience here. This is just my personal experience. Its not discrimination, but I can clearly feel the salesperson is a novice without much experiences.
1652127768
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyZ3JlYllnEAE!2m1!1s0x0:0x85bbc18440063234!3m1!1s2@1:CIHM0ogKEICAgID2grebYg%7CCgwImPDlkwYQ0Oq9ngM%7C?hl=en-US
Andrew Shiner
google
https://www.google.com/maps/place/?q=place_id:ChIJ9-JB0rCXwoARNDIGQITBu4U
We're happy to have provided fast and great service during your visit. Andrew! Thank you for the feedback and your business. Come see us again soon.
1652142598
5
Great service and quick.
1651959226
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQyOU1QY3lnRRAB!2m1!1s0x0:0x85bbc18440063234!3m1!1s2@1:CIHM0ogKEICAgID29MPcygE%7CCgwIusvbkwYQ6Pas3wE%7C?hl=en-US
vahagn allahverdyan
google
https://www.google.com/maps/place/?q=place_id:ChIJ9-JB0rCXwoARNDIGQITBu4U
We're excited to hear it, Vahagn. Thank you for your thoughtful feedback and trust in Carlos and the team with your business. Travel safe and come back to see us again at BMW of Sherman Oaks!
1652053476
5
Carlos was extremely helpful. I was in and out in no time.
1654542306
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNPaXIyTGJnEAE!2m1!1s0x0:0x85bbc18440063234!3m1!1s2@1:CIHM0ogKEICAgICOir2Lbg%7CCgwI4p_5lAYQ4MinlgM%7C?hl=en-US
Ararat Sargsyan
google
https://www.google.com/maps/place/?q=place_id:ChIJ9-JB0rCXwoARNDIGQITBu4U
Hello Ararat, Thank you for voicing your concerns. I understand you are frustrated with our lack of communication along with the loaner vehicles currently available. Your satisfaction is important to us, and Id like to discuss these matters with you personally. Please reach out to me at 818-907-9995 when you are available. Sean Clemens Service Manager
1654643906
1
The worst bmw service. They don't know how to communicate with the customers. Took my bmw to get repair they don't have a loaner cars and told me to go enterprise to get a car. The enterprise only can give very cheap car when I asked them they are saying the bmw don't want to pay us more so we have to give the cheapest cars or you have to pay out of your pocket. I will never took my car there. Very bad service.
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