Hello Sandy, thank you for the review and feedback. We are sorry to hear that you didn't have the experience that we would like for our guests to have. We would like to speak with you about your experience. Will you please call or email our marketing team at 251-424-1248 - [email protected]? We look forward to hearing from you soon.
1643734335
1
They didnt have options, was out of food on menu, waitress whispered where we never understood her or accommodating. Green beans casserole was the best thing of the evening, the sunset on the other side of the bldg where u have no windows, disappointing. Both ordered the tuna, his was pink mine was not, over sauted damaged my throat on over salted butter... awlfulwas
Hello Charles, thank you for the feedback. We are sorry to hear that you didn't have the same wonderful experience on this last visit. We would like to speak with you personally. Will you please give our marketing team a call at 251-424-1248 or email us at [email protected]? We look forward to hearing from you soon.
1650549536
2
The restaurant had a great view. We didn't have reservations, and we're immediately blown off by host staff. The service was extremely condescending, and the food was overcooked, bland, and boring. There were two executive chefs, and a Maitre D. In the party. I am not sure which of us were more embarrassed. But as I said, the view of Mobile was spectacular.
We had a wonderful time! Food, wine and our waiter, Ivory, were great! He even brought us a special dessert! View was spectacular! Very nice evening, we will return!
Hello Franklin, thank you for the feedback. We are sorry to hear that you didn't have the kind of experience that we wish for all of our guests to have. We would like to speak with you personally. Will you please give our marketing team a call at 251-424-1248? We look forward to hearing from you soon.
1652452401
2
Beautiful view but the food and the service were well below average. The waitress never checked back with us after getting our food. My wife had a dish with old over-cooked shrimp. For my order, they wouldn't allow me to substitute an item. They did comp my wife's meal and give us free desert, but the cheesecake was so dry as to be inedible. My desert was very good, as were the tenderloin and the asparagus. Bring a wrap, or something, to stay warm because the a/c was unreasonably cold. We won't be going back because we had dinner there a couple years ago and it was pretty much the same story. We just wanted to give it another chance because we really like the view. Btw, they have free parking in the parking garage in the building. UPDATE 5/16/22: I will not call to help you manage your business. You should be doing that already. That may have prevented the problems in the first place.
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