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Clearvue Vision Center
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Clearvue Vision Center reviews
Information about Clearvue Vision Center
4,67
100 reviews
The opinions come from external websites
Last update: 09.11.2023
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN5M2V2dW53RRAB!2m1!1s0x0:0xc23ac80e5d521a3d!3m1!1s2@1:CIHM0ogKEICAgICy3evunwE%7CCgsItPTPgQYQyJqPLQ%7C?hl=en-US
Rob Samuels
google
https://www.google.com/maps/place/?q=place_id:ChIJ5ULjpuNckFQRPRpSXQ7IOsI
Hi Rob, thank you for your review. We sincerely apologize for your recent experience and a longer wait time. It is our goal to provide personalized exceptional service and we are sorry we did not achieve that on your visit. It is very unusual to have long wait times in our office. We value you as a patient and your time- we apologize for the inconvenience and thank you for your patience on that day. We offer eyewear for all budgets. We have frames and value packages starting at $99. We guarantee our patient satisfaction. Please call our office to discuss if you would like to choose a different frame or if there is anything else we can do to help you. Have a great day!
1613687724
1
EXPENSIVE and poor service. Was treated like just another number and had a long wait time. Save your money and shop elsewhere. UPDATE - Clearvue manager did apologize for their lousy service (below) and provided an 8% refund on my expensive purchase...if I would be willing to edit or delete my review.
1631988451
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ2c011c2hRRRAB!2m1!1s0x0:0xc23ac80e5d521a3d!3m1!1s2@1:CIHM0ogKEICAgID6sMushQE%7CCgwI49WYigYQgOOY5wE%7C?hl=en-US
Justin Kimmerle
google
https://www.google.com/maps/place/?q=place_id:ChIJ5ULjpuNckFQRPRpSXQ7IOsI
Hi Justin, we would like to speak to you about your experience. However, we are not able to find your name in our system. Please call our office manager, Selina at 425-251-9200 so that we can help resolve any concerns you may have. Thank you!
1632296320
1
Worthless group of people. Dont waste your time
1597169217
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNDeE96STVRRRAB!2m1!1s0x0:0xc23ac80e5d521a3d!3m1!1s2@1:CIHM0ogKEICAgICCxOzI5QE%7CCgwIwbzL-QUQ-JT79AE%7C?hl=en-US
Chase Taylor
google
https://www.google.com/maps/place/?q=place_id:ChIJ5ULjpuNckFQRPRpSXQ7IOsI
5
Always wonderful assistance. Whitney up front was able to answer all of my questions with confidence & patience! Thanks so much.
1568325228
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMweU1ubEdREAE!2m1!1s0x0:0xc23ac80e5d521a3d!3m1!1s2@1:CIHM0ogKEICAgIC0yMnlGQ%7CCgwI7Pzq6wUQsLWtjQI%7C?hl=en-US
Brandie Ho
google
https://www.google.com/maps/place/?q=place_id:ChIJ5ULjpuNckFQRPRpSXQ7IOsI
5
These folks make you feel right at home! So professional. I work near here and popped in at lunch to see if they could fix my glasses though I was not a client. I was warmly welcomed and they fixed them quick as a snap, and seemed so happy to help. I switched right away, and am now a forever customer. Highly recommend!
1651011058
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMycmYyek5BEAE!2m1!1s0x0:0xc23ac80e5d521a3d!3m1!1s2@1:CIHM0ogKEICAgIC2rf2zNA%7CCgwI8tuhkwYQqIWguQM%7C?hl=en-US
Charles Offdensen
google
https://www.google.com/maps/place/?q=place_id:ChIJ5ULjpuNckFQRPRpSXQ7IOsI
3
Short report: Average, not great. I would go somewhere else if I had to do it over again. Good enough for renewing prescriptions. I don't recommend Dr. Chan. Detailed Evaluation: Online Scheduling: 4/5 Exceptionally easy. Allows you to choose the doctor, time, and date. No need to contact someone in person, confirmation emails to follow. This should be standard, but not all places do this. Check-In Process: 2/5 I had to fill out the online questionnaire twice, and sign everything twice because I rescheduled the appointment. While I understand this, it seems redundant, a waste of time, and stupid to have me fill out all the same information twice just because of a reschedule. One and your done. In addition, I still had paperwork to look over and sign when I came into the office. Why have me sign everything online if you're still going to have me sign something in person? Don't waste my time. Reception Staff: 4/5 They were polite and professional. I wanted a breakdown of the costs, item by item so I could fully understand what my insurance was paying for and what I had to pay for, and he was very patient and walked me through it, despite my less than thrilled demeanor. If I had dealt with him coming through the door instead of just at the end it would have been 5/5. Technician: 3/5 The technician that did my tests & imaging was professional, nice, and listened to my concerns. However, she used a TONO-PEN tonometer instead of the non-contact version, which made my vision a little blurry. That's alright, but the technician deflected the issue when I voiced my vision being blurry. She said it was "very gentle" contact. Come on, my eyes are irritated because you just put some handheld testing instrument on it, a little bedside manner with a simple apology and sincere concern could have gone a long way. Doctor: 2/5 Dr. Chan seemed nice, but she was very brief and not very thorough. She did not inquire into my concerns at all. I had mentioned several things I was concerned about to the technician that was not discussed. Also, I felt judged by her attitude and tone when I did bring up some concerns. Ultimately it was a sufficient exam, but definitely not high quality care. Average of 3.0 stars. Categories are weighted equally for purposes of scoring.
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