Big Daddy Unlimited reviews

1648040647

Nicholas Ratush

google

Hello Nicholas, Thank you very much for the feedback that you have provided, we greatly appreciate it. I have taken a look into your situation, and I see that one of our returns specialist emailed you a free return label 19 days ago and we agreed to take the item back. Unfortunately, it does look like you never responded, and we never got the item back to get you taken care of. If there is anything that I can do to assist you, or anything that I can do to mend this situation, please feel free to email me at [email protected]. I will be more than happy to answer any of your questions and show you why Big Daddy Unlimited the best in the industry. Also, I wanted to let you know that we have a fantastic sales team that would be more than happy to assist you in finding the products that you need! If you call in, and dial sales, a sales team member will be able to assist you immediately and help you find the best possible deals! There are several things we believe set us apart from other companies in the firearms industry. Our purchasing teams work tirelessly to find the best possible deals, products and prices for our members. We have a .99 trial membership for one reason only...not to make money but to respect our agreements with partnered manufacturers. This not only protects our business model but also gives most anyone the ability to check us out without any real risk. If you like what you see and want to continue receiving great prices and service, you can then decide to pay the $9.99 monthly membership fee or cancel at any time. This fee has many purposes...one is to help support, protect and defend the #2A by helping to give a platform to those voices who promote American values who have been shut down, deplatformed and demonetized by the tech giants. Also included in your membership benefits is something that we call "2A Benefits". This includes 2A legal support, accidental death insurance, and an extremely secure virtual gun vault. Sincerely, Joel R. Assistant Customer Service Manager

1649698943

2

I placed an order. The price was great but the item was missing parts which renders the purchase useless. I contacted bdu the next day. Their customer service did not want to do a return but told me to contact manufacturer. Awesome customer service, right?

1648655479

Darian Myron

google

Hello Darian, Thank you very much for the feedback that you have provided, we greatly appreciate it. I have taken a look into your order, and I do see that unfortunately you were affected by some recent delays that we have been experiencing with one of our distribution warehouses. As you may know we use a network of distribution warehouses which helps us get the best possible prices and products for our members. Unfortunately, it does look like the order that you are referencing was coming from a warehouse that has been experiencing some delays due to an influx in orders and some inclement weather that halted shipment and created a backlog in orders. You would have received an email with tracking as soon as the rest of your items were shipped from the other warehouses in which they were processed through. I can assure you that these delays do not reflect the shipping times that we usually have. We work tirelessly to assist our members and get them the products that they order in a timely manner. If there is anything that I can do to assist you, or anything that I can do to mend this situation, please feel free to email me at [email protected]. I will be more than happy to answer any of your questions and show you why Big Daddy Unlimited is the best in the industry. Also, I wanted to let you know that we have a fantastic sales team that would be more than happy to assist you in finding the products that you need! If you call in, and dial sales, a sales team member will be able to assist you immediately and help you find the best possible deals! There are several things we believe set us apart from other companies in the firearms industry. Our purchasing teams work tirelessly to find the best possible deals, products and prices for our members. We have a .99 trial membership for one reason only...not to make money but to respect our agreements with partnered manufacturers. This not only protects our business model but also gives most anyone the ability to check us out without any real risk. If you like what you see and want to continue receiving great prices and service, you can then decide to pay the $9.99 monthly membership fee or cancel at any time. This fee has many purposes...one is to help support, protect and defend the #2A by helping to give a platform to those voices who promote American values who have been shut down, deplatformed and demonetized by the tech giants. Also included in your membership benefits is something that we call "2A Benefits". This includes 2A legal support, accidental death insurance, and an extremely secure virtual gun vault. Sincerely, Joel R. Assistant Customer Service Manager

1648657957

1

Im very displeased with services received from this company. I placed a order on 3/18/22 which I only received 3 items. I understand delays happen, however I was never informed, never received any emails or phone calls updating me on status of order. I sent an email also with no response. At this point it is 3/30/22 I call the support line and am told they are having backlog issues, also lots of staff have been calling out. It was really upsetting, he said Id have to be refunded on an additional 3 items as they do not have any in stock apparently, the remaining items were still estimated as delayed an additional 7-15 days. Im very displeased with communication, I had to reach out and track everything down, the reason in using this site was the convenience of shopping online, however with all the extra b.s associated Id highly recommend paying the little extra and supporting your local gun shop.

1650303526

Aleasha King

google

Alesha, thank you so much for sharing some of your overall experiences as a member of Big Daddy Unlimited. I am very sorry what happened with your credit information and I am so relieved our team was able to assist you. We appreciate hearing this and letting others know that our team has a #MembersFirst mindset! Our goals is to help our members exercise their #2A rights at prices they can live with while giving them the VIP service they deserve. We are very happy to have we hit the target with you and look forward our next opportunity to serve you!! Sincerely, Sherrie M., BDU Chief Happiness Officer

1651246793

5

These are very stand up people. A scammer stole my credit information and they helped me get the information to the police. Highly recommend buying from them, I know I will from now on.

1650657080

Danielle Spatola

google

Danielle, thank you for sharing this fantastic feedback about BDU! Our mission is to help our members exercise their #2A rights at prices they can live with while giving them the VIP service they deserve. We are happy we hit the target with you and look forward to our next opportunity to serve you!!! Sincerely, Sherrie M., BDU Chief Happiness Officer

1651245262

5

Staff is very friendly, extremely knowledgeable about their products and honest! Not a huge store but what they do sell is of great quality and reasonably priced. My husband and I prefer this over the big box stores. Easy paperwork in and out. We got everything we needed-gun, bag, scope, ammo, and tee shirts! We highly recommend this store. Definitely should check it out!

1646235954

Blair Janes

google

1

Avoid at all cost.