Excalibur welcomes feedback from our customers, and we are committed to providing top quality products and services at competitive prices. The consistency of the high level ratings that we have received in this space confirms our performance has been on target to date. In this particular case, we have researched our information and have no record of this individual contacting us for products/services and no record of an actual visit to our showroom. Further investigation has revealed that this individual does have an outside relationship to a former employee of Excalibur, and the negative rating and comments are evidently a result of a personal and professional conflict that does not involve Excalibur Group or our business. The status of this post is being investigated by our legal counsel and by Google and we will provide further updates if necessary.
1530883634
1
Contacted this company about getting some awards made. The prices were extremely high compared to local competitors. I did notice two display pieces falling apart. All in all, this place is a rip off and according to employee reviews on other sites, they operate unethically behind closed doors as well. Attempted to talk to a man named "John" about a package deal but he was rude, dismissive, and arrogant. Save your money, don't support dishonest businesses!
Hello Anne, We appreciate your kind words. Business is personal to us, so we're glad that we could exceed your expectations--and come in under budget!
1635798104
5
Working with Excalibur Group was so easy! I needed an award that was professional yet personal; they came up with the perfect solution, completed the work quickly and efficiently and even came in under budget! Who could ask for more! I will return to Excalibur again!
Hi Renee, Thank you so much for the 5-star review. We're proud to be your #1 source for trophies!
1635797987
5
John made my first experience of ordering trophies much easier even though our school has been ordering from him for years. They will continue to be our #1 source. Thanks John!
Thank you very much for your kind feedback. We appreciate your business and we look forward to working with you and your team in the future!
1541092932
5
Al and his team always stand behind their work and do a terrific job for us! I wouldn't go anywhere else.
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.