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BMW of Arlington
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BMW of Arlington reviews
Information about BMW of Arlington
3,49
100 reviews
The opinions come from external websites
Last update: 09.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHNlpfZDlnRRAB!2m1!1s0x0:0x8f27a12c846fbc7f!3m1!1s2@1:CIHM0ogKEICAgIDG6Z_d9gE%7CCgwImP-jjQYQ2P7VqQI%7C?hl=en-US
Terrylee
google
https://www.google.com/maps/place/?q=place_id:ChIJYTY2NfV9ToYRf7xvhCyhJ48
Thank you for bringing this to my attention. I apologize for the lack of communication and for not having been sent your vehicle's extended warranty. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Mo Saleh General Manager [email protected]
1638630109
1
This BMW dealership is the worse. They are great when you are buying a car but after that forget it. Every time I have needed to get a hold of them they never answer. The phone rings and rings and when you do get a hold of someone all they do is transfer you to an extension that no-one answers. I am currently paying for an extended warranty that the dealership never sent over so when I needed it I couldn't use it. I would NEVER buy another car from them!!!
1652996785
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQyanFXVl9nRRAB!2m1!1s0x0:0x8f27a12c846fbc7f!3m1!1s2@1:CIHM0ogKEICAgID2jqWV_gE%7CCgsIsfWalAYQ2J38EQ%7C?hl=en-US
David Saslow
google
https://www.google.com/maps/place/?q=place_id:ChIJYTY2NfV9ToYRf7xvhCyhJ48
Thank you for bringing this to my attention. I apologize for your service experience. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Mo Saleh General Manager [email protected]
1652715414
1
Worst service department and advisor Ive ever dealt with. Will not be returning nor will friends/family. Turns out they also curbed my forged custom wheels. Gotta love it. Avoid this dealer like the plague.
1654728293
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNPNW9Hd0hBEAE!2m1!1s0x0:0x8f27a12c846fbc7f!3m1!1s2@1:CIHM0ogKEICAgICO5oGwHA%7CCgwI5cyElQYQuKjF7wE%7C?hl=en-US
S.P.
google
https://www.google.com/maps/place/?q=place_id:ChIJYTY2NfV9ToYRf7xvhCyhJ48
Thank you! We are thrilled that you had a great car buying experience!
1654735291
5
BMW of Arlington was one of the best dealership Ive purchased my car through. Andreas in sales and the whole team made it very easy to purchase a new vehicle. Exceptional customer service and great management team. Very friendly and great discounts/offers on vehicles. I would definitely be buying my next vehicle from here. The service department here always have great deals on oil changes and other vehicle maintenance. I have been taking my 08 335i since 2009. Keep up the great work and excellent service to your customers.
1642996426
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtMHRfZER3EAE!2m1!1s0x0:0x8f27a12c846fbc7f!3m1!1s2@1:CIHM0ogKEICAgIDm0t_dDw%7CCgwIysW4jwYQ6KTRugM%7C?hl=en-US
Sheena Turner
google
https://www.google.com/maps/place/?q=place_id:ChIJYTY2NfV9ToYRf7xvhCyhJ48
Thank you Sheena! We are glad our staff provided you with an enjoyable experience. We look forward to your business with us again!
1643031531
5
BMW of Arlington provides the best service imaginable. So appreciative BJ Thomas and team! I wont go anywhere else!
1639530680
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNtd0lXUHF3RRAB!2m1!1s0x0:0x8f27a12c846fbc7f!3m1!1s2@1:CIHM0ogKEICAgICmwIWPqwE%7CCgwIuIHljQYQsLu3jAE%7C?hl=en-US
Vikas Khurana
google
https://www.google.com/maps/place/?q=place_id:ChIJYTY2NfV9ToYRf7xvhCyhJ48
Thank you for bringing this to my attention. I apologize for your service experience. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Mo Saleh General Manager [email protected]
1642437301
1
I went there for an alignment and they took 3 hours to inform me that they couldnt fix the front alignment. I was waiting there for so long just to hear that they would be doing only half the work. In addition to that, they charged me full amount $159 for half work. When I discussed the situation with the manager, he offered me a discount on next oil change. I was told I will be charged $69.99 for an oil change after discount. I remember paying this much the last time I got an oil change here. When I mentioned that, I was told that they have increased their oil change prices. Not acceptable. Being a loyal BMW customer, for which they usually thank me whenever I book a service I dont think I am being treated as one. The least they could have done was - charge me for just half the work(rear alignment ). I understand there are labor charges which I was willing to pay in addition to half payment. I would not be recommending this facility to anyone in my network. Worst experience!
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