I had very bad experience with this company 4 Days ago, my daughter was needing a tow service in the dallas , area they said eta was 1 hour and they never Arrive i call another Company that help me out after 45 minutes i do not recommended this company.
Well you the only one crying for a safe security deposit and you didn’t want to pay to get the car out the impound, you are a rude lady, and never answer the phone to our driver he when to the place and you never answer we lost more job with your call then what we get have great day: Deposit for towing services are not refunded worst if driver has arrived to the pick up and customer is unable to locate we dont get free diesel pr food stamps like you
1706892119
1
Do not hire these people they are verrryyyyyy unprofessional they will take your money and not give you it back they quoted me one price after I gave them the info to the place where my car was then when asked to give me back my deposit they claimed that they sent me the policy to my email which I didn’t receive again they are unprofessional they don’t communicate with each other either
Thank you for your review! We’re glad to hear that you found our service affordable. At Towing Near Me 247, we strive to provide high-quality towing and roadside assistance at a price that fits your budget. Whether you need light-duty towing, medium-duty towing, heavy-duty towing, or a quick jump start, we’re here to offer fast, reliable, and cost-effective solutions. We appreciate your trust in Towing Near Me 247, and we’re available 24/7 to assist with any future towing or roadside needs. Thanks again for choosing us!
Thank you for your review! We’re glad to hear that Vlad was able to assist you and your son with quick and reliable service. Whether you needed light-duty towing, medium-duty towing, or a simple jump start, Vlad and the team at Towing Near Me 247 are always ready to help. Our priority is to make sure you get back on the road safely, no matter the situation. We appreciate your trust in us, and we’re here 24/7 for any future towing or roadside assistance needs, from light-duty to heavy-duty towing. Thanks again for choosing Towing Near Me 247!
Thank you for taking the time to share your experience, and we sincerely apologize for the inconvenience you faced. We understand how stressful it must have been to wait, especially in a dangerous area. We want to clarify that our team is on duty 24/7, and we prioritize our clients’ safety and satisfaction above all. On the day of your incident, our driver was indeed on the way to your location. However, we received an urgent call from the Dallas Police Department, which we are contractually obligated to prioritize. These calls often involve situations where public safety is at immediate risk. We realize that this situation resulted in an unexpected and prolonged wait for you, and we are truly sorry for the distress it caused. Our policy to request payment upfront is intended to streamline the service process, not to inconvenience our customers. We assure you that it is not our intention to keep anyone waiting longer than necessary. We are taking your feedback seriously and are reviewing our protocols to better manage simultaneous calls, especially in situations where a customer is in a vulnerable position. Your safety and peace of mind are important to us, and we are committed to improving our services to prevent similar incidents in the future.
1712506754
1
Would not recommend. I was told the driver was 26 minutes away. An hour and a half later, Dallas PD called a wrecker, and within 15 arrived. They want you to pay upfront because they want to keep you locked in, and they can take their time getting to you. I was in a very dangerous area of highway with no way to get to safety. Beware!
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