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911restorationmetrodetroitnorth
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911restorationmetrodetroitnorth reviews
Information about 911restorationmetrodetroitnorth
4,52
23 reviews
The opinions come from external websites
Last update: 08.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQybTZ1UTNRRRAB!2m1!1s0x0:0xcc8af6be65e7f427!3m1!1s2@1:CIHM0ogKEICAgID2m6uQ3QE%7CCgwI6qu6lAYQkIi4_QE%7C?hl=en-US
Nick Zacklan
google
https://www.google.com/maps/place/?q=place_id:ChIJOxhcECDDJIgRJ_TnZb72isw
Hi Nick, given the circumstances of your situation please allow me to reach out to the Franchisee owner and my team to work out the best solution for you at this time. We'll be touch shortly and hopefully you'll be back to enjoying your home soon!
1653516502
1
Had mold on the ceilings in 3 bedrooms. Hired them to rip down the ceilings and install new drywall and insulation. The tear down went good but when it came to putting up the ceilings, they had no clue what they were doing. They installed the ceiling drywall and mudded every square inch of the ceiling which then they started to attempt to sad flat which was a mess. They ended not putting plastic up and drywall dust went everywhere in my house, LITERALLY EVERYTHING I OWN HAS A LAYER OF WHITE DUST ON IT. Trashed my brand new furnace filter that I just bought a month prior. Took them 2 weeks to sand the ceiling and its still not flat, you can still see all the imperfections and bumps in the ceiling and thats after painting it. Mind you its been almost a month and theyre still not done, my house is still a mess, and Im still sleeping in my garage. I WOULDNT RECOMMEND these guys to anybody!! They just dont care.
1641396758
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNtemVEcy1RRRAB!2m1!1s0x0:0xcc8af6be65e7f427!3m1!1s2@1:CIHM0ogKEICAgICmzeDs-QE%7CCgwIlvTWjgYQyLDDrAM%7C?hl=en-US
Tanya Johns
google
https://www.google.com/maps/place/?q=place_id:ChIJOxhcECDDJIgRJ_TnZb72isw
Hi Tanya, we are incredibly sorry that this was your experience with 911 Restoration. Have you been in contact with our customer service team?
1645655248
2
We called this company due to bad water damage in our home over Thanksgiving. Patrick came out and said he could tear down all the drywall, etc. and also REBUILD the drywall, etc. The crew came and did all the tear down in about a week. The crew was very nice and efficient. But then the house sat for weeks (over Christmas holiday) while we were in a hotel waiting for them to REBUILD. Eventually Patrick started to ignore our calls and we had to get another company to start the rebuild process after about 4 weeks of nothing! This company is very quick for tear downs but not for repairs/rebuilds. The name is misleading as they only care about tear downs and not actually restoring or rebuilding to pre-water damage conditions. If he had just told us they only wanted to do the tear down that would have been fine, but Patrick gave us the run around for 1 1/2 months! Recommended for tear downs but not recommended for repairs/rebuilds.
1616700126
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNLOE5yVFN3EAE!2m1!1s0x0:0xcc8af6be65e7f427!3m1!1s2@1:CIHM0ogKEICAgICK8NrTSw%7CCgsI3sXzggYQwISrBg%7C?hl=en-US
Erickson Collazo
google
https://www.google.com/maps/place/?q=place_id:ChIJOxhcECDDJIgRJ_TnZb72isw
This storm created a lot of problems, glad we had the storm restoration teams to help! We appreciate your business.
1624058052
5
It was a pleasure to work with such a great company. The winter storm here in Texas sadly caused lots of damage 911 Restoration was here to help our state. Thank you guys!!
1616444046
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR5bjV5WVVBEAE!2m1!1s0x0:0xcc8af6be65e7f427!3m1!1s2@1:CIHM0ogKEICAgIDyn5yYUA%7CCgwIjvXjggYQoJvcvQI%7C?hl=en-US
Francisco Delasierra
google
https://www.google.com/maps/place/?q=place_id:ChIJOxhcECDDJIgRJ_TnZb72isw
Thank you for choosing us, Francisco!
1616623563
5
Great company to work with great service!
1625055717
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURxOU5UMml3RRAB!2m1!1s0x0:0xcc8af6be65e7f427!3m1!1s2@1:CIHM0ogKEICAgIDq9NT2iwE%7CCgwI5cPxhgYQuKXImAI%7C?hl=en-US
Cassie Dettloff
google
https://www.google.com/maps/place/?q=place_id:ChIJOxhcECDDJIgRJ_TnZb72isw
Hi Cassie, I'm so sorry to hear about your experience. We have improved our franchisees' standards and are committed to making sure things like this never happen again. Thank you for your review.
1645655325
1
I was talking to Patrick and he even came to look at my basement while it was flooded. He was calling me throughout the week to see what was going on with my home owners insurance. He told me if I had a hard time with them that he would call and talk to them. Again, he was calling me to see what the progress was with my claim. However, once I called to tell him that State Farm wasn't giving me anything for my claim, he will NOT answer my calls, texts or call me back! I was still wanting him to do the work and get a quote but he is blatantly ignoring me!!!
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