Hello Jonny, thank you for sharing this feedback with us. We apologize for any inconvenience, we'd be happy to help. Please email us at [email protected] with the complete details of your experience, the store, any related invoice numbers, and your contact information. We appreciate your business with Firestone and hope to hear from you soon. ^Cali
1648603991
1
I rarely write reviews. But this was my final straw with tires plus. I have have been treated with bad customer service 2 of the last 3 times I have been here. Customer service was rude and condescending. Simple tire service has taken twice as long as a normal tire service station. Will never go back. Save yourself the time and money and go somewhere else. Hope this helps someone steer clear!
Hello Luke, this doesn't sound like our usual service, and we're sorry to hear that this was your experience with our St Petersburg store. If you'd like to discuss your concerns further, please email us at [email protected] with the complete details, store's full address, and your contact information. We value your business with Tires Plus and hope to hear from you soon. ^Jason
1643916554
2
Was told on phone e and in store they would have time to change my oil. Waited 4 hours and when I went to pick my car up at 5pm they forgot all about me.
braden is a life saver. ran into a jam wed evening and braden took care of me like no other. hats off to him and his staff, i will definitely refer them in the future
Hello Charles, we're sorry to hear of these issues that have occurred while visiting our Brooksville store. If you would like to discuss this with us, please, feel free to send us an email to, [email protected]. We will need the complete details, store's full address, and your contact information. You are a valued Tires Plus customer, we hope to hear from you soon. ^Jason
1639251393
1
Stay away as much as you can! They are lazy and they will put all kind of excuses to not serve you...
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