Worst alro Ive ever delivered too! 8 oclock appointment and still sitting at 12 not inside. Super tight place and they have a plow truck they dont know how to use because the drive way is trashed and slick with snow but they wont plow it.
The Drivers are always helpful and very polite! Delivery unload is quick and very efficient! Material is almost always good and if not they are willing to work with you and establish a working relationship which is very important! We also purchase inserts from them and they seem to beat everybody's prices!
Thanks so much! We are happy to hear that you have stayed with Alro for all these years. Thanks for sharing the photo of our past catalog. Nice to go down memory lane.
1542028763
5
I have been purchasing my steel materials from Alro since 1982. They used to have a full service warehouse about a block North of their present location. and back in the day some of my orders totaled over 10, 000 pounds. Through the years the staff and workers has always been great. Now that I'm retired, I like the outlet because you can buy just what you need and not the full length of the various materials. This may be the convenience store of metal service centers, and they found their niche in the steel supplier industry.
Hi Roman, thank you very much for your post. We apologize for not getting back with you regarding your quote. We take all feedback very seriously and we are glad you alerted us to this situation. Please give us an opportunity to assist you further and to discuss what happened. Our Manager at the branch is Michael Vernola (847) 640-1111. Your feedback helps us to improve.
1561387830
1
Called to quote some 416 stainless in certain sizes, was told he will call me back. He never called back, while material was sourced and parts made already. Next time will look elsewhere!
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