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Molyneauxhome
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Molyneauxhome reviews
Information about Molyneauxhome
4,71
100 reviews
The opinions come from external websites
Last update: 08.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR3dHNlbC1nRRAB!2m1!1s0x0:0xde8738fc6e65c1f3!3m1!1s2@1:CIHM0ogKEICAgIDwtsel-gE%7CCgwI9-n33QUQsLTA6AI%7C?hl=en-US
Adriana Maguina-Ugarte
google
https://www.google.com/maps/place/?q=place_id:ChIJuxLBDIvsNIgR88Flbvw4h94
Adriana, thank you for bringing this situation to my attention. I will look into this and make sure someone gets back to you within the next day. Please feel free to call me on my cell at 412-400-1002 if you are still not satisfied. Regards, Pat Molyneaux
1539312855
3
I writing with disappointment in the post-installation service. Our salesperson, Matt Prosser based in Monroeville, did a great job at showing us options, and came home (08/21/18) on our late schedule. Installers came on time when they were scheduled (9/13/18), and work around 3 rooms and small hallway, moving some of our heavy dressers too. But an instruction to level the floor prior to installing the carpet was not understood, and so we are left with a (fully-paid) carpet installation where we can feel the different floor heights. I had to call our salesperson 3 times before his service department in Verona would reach back to us (9/24/18). They apologized for the delay and sent their most experienced person to look at the situation that same week. A solution was proposed and accepted, but 2 weeks later, they have not called us to proceed with the solution. The feeling is really that one you get when someone takes your money and leaves you behind all forgotten. It is not right. If anything changes we will update this post.
1542370137
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNJN3NYREdnEAE!2m1!1s0x0:0xde8738fc6e65c1f3!3m1!1s2@1:CIHM0ogKEICAgICI7sXDGg%7CCgsI2ea63wUQuvDEcw%7C?hl=en-US
Becky Braun
google
https://www.google.com/maps/place/?q=place_id:ChIJuxLBDIvsNIgR88Flbvw4h94
Becky, I looked into this and discovered the problem. I am so sorry. Can you call or email me to discuss this? My personal cell is 412 400 1002 or email me at [email protected]. Thank you.
1542378181
1
Ordered in June and never got a call back. She visited my Beaver home, took measurements, and never called back. Far cry from the warm commercials.
1577106770
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURNNG8zR0VBEAE!2m1!1s0x0:0xde8738fc6e65c1f3!3m1!1s2@1:CIHM0ogKEICAgIDM4o3GEA%7CCgwI0vqC8AUQqLvJ1QE%7C?hl=en-US
Janet
google
https://www.google.com/maps/place/?q=place_id:ChIJuxLBDIvsNIgR88Flbvw4h94
Thanks Janet, we appreciate the kind words! Call my cell if you need anything else: 412-400-1002. Regards, Patrick Molyneaux
1577137009
5
Very impressed with the entire process from the initial visit by the sales person, Ron Cuprik to the install and follow through. Ron is the consummate professional with a twist...he cares! We have dogs and he made a perfect recommendation on the type of carpet and was spot on! The install went as scheduled and was done efficiently. We will definitely call Ron again when we need flooring!
1517855029
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURROU1PWHBnRRAB!2m1!1s0x0:0xde8738fc6e65c1f3!3m1!1s2@1:CIHM0ogKEICAgIDQ9MOXpgE%7CCgsItcLi0wUQgMb9FA%7C?hl=en-US
jeff mr
google
https://www.google.com/maps/place/?q=place_id:ChIJuxLBDIvsNIgR88Flbvw4h94
Thanks Jeff! We appreciate your kind words. Call my cell (412-400-1002) if you need anything else. Regards, Patrick Molyneaux
1551219918
5
Made an appointment for this past Friday and had an excellent experience so far with our salesman, Steve Porter. Extremely friendly, knowledgeable, and experienced! He made it very easy for us to want to choose Molyneaux for our new carpet in our 3 bedrooms, closets, living room and hallway! I am confident that the installation process will be just as pleasurable because of Steve and how he described the professionalism of his installation and scheduling team members. From this point on, my husband and I will always choose Molyneaux and recommend it to our family and friends for future flooring purchases!
1597499796
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNDM01Dd0JBEAE!2m1!1s0x0:0xde8738fc6e65c1f3!3m1!1s2@1:CIHM0ogKEICAgICC3MCwBA%7CCgsIlNPf-QUQkIyHBQ%7C?hl=en-US
Dianne James
google
https://www.google.com/maps/place/?q=place_id:ChIJuxLBDIvsNIgR88Flbvw4h94
Dianne, I'm sorry we did not live up to our past high level of customer service. What could I do to help make this right for you? Please call my cell (412-400-1002) to discuss. Regards, Patrick Molyneaux
1598015761
1
As a returning customer I was expecting the same quality of customer service I previously received. Well, I was wrong. I had a in-home consultation on June 26, the saleman left my home stating he would send me the estimate. After not hearing from him for over a week, I contacted him. Twice, I waited for over a week to hear from him. After writing an email, I was connected to another consultant. My last email to him was never answered either. Very disappointing!!
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