We are sorry to see you go. The pupillary distance is not part of your prescription and is not measured during the exam. Where ever you get your glasses from will measure it to fit the glasses you are buying. We hope you continue find quality eye care and we will be happy to forward your records.
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After getting my eye exam and an expensive pair of prescription sunglasses, I called them for a copy of my prescription so as I could order an extra pair of specialty sunglasses that they did not offer. by law they are required to give me my prescription however they would not give the pupillary distance measurements that they took. They said they are not required to and therefore would not. They believe this will prevent people from going elsewhere for glasses but in all actuality it prevented me from going back there for two other pair of glasses that I needed as well as my wife's glasses. We will never go back again now.
Andy is super helpful and professional. His office had no problem fitting me in for a same-day appointment. The exam was thorough, and Andy took the time to answer any questions I may have had. I left with perfect fitting contact lenses. Would definitely recommend
it's been awhile ago but everyone was very helpful with a smile on their face. from the office person, the doc, the one helping you with the fit of your glasses, they were great. plus they know their stuff!!
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