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Bonfeunderground
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Bonfeunderground reviews
Information about Bonfeunderground
4,66
100 reviews
The opinions come from external websites
Last update: 11.10.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNlcC1IcXZRRRAB!2m1!1s0x0:0xbe4e486ba17bc295!3m1!1s2@1:CIHM0ogKEICAgICep-HqvQE%7CCgwI9oTWmQYQuPKfqAM%7C?hl=en-US
Gloria La Roche
google
https://www.google.com/maps/place/?q=place_id:ChIJB2UmLdQn9ocRlcJ7oWtITr4
Thank you for the thoughtful feedback Gloria. We look forward to rectifying this issue.
1664199044
1
I paid Discount Plumbing $598 on 8/18/22 to fix a leak where my garden hose connected to the hose reel in my garage. Their plumber put in a connector that leaked (1st picture). The same plumber returned, apologized, & said stores were closed & he couldn't buy the proper part. (He never told me this when he repaired it; nor did he return with the proper part.) I had him return on 9/7/22 to fix his leak; he said he put in a "rotary connector" that "would work." On 9/26 I first used the hose and had a massive leak. It flooded the garage and 6 baskets of groceries nearby. The new connector was NOT "rotary" --the only rotation was my $70 metal-clad hose twisting at its end (middle picture). The manager promised to send a master plumber to assess the work and refund me if it was not up to standard. I then saw their response (below): "they never did my job." Last picture is their receipt for "leaky garden hose" dated 9/7/22. UPDATE 9/28/2022: I spoke to the manager about their false report. He apologized, said it was a mistake, canceled the master plumber visit, and refunded my $598 on the spot. I took down the hose reel and coiled the hose into a large plastic planter.....Gloria
1664218322
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNlOTlLa2hBRRAB!2m1!1s0x0:0xbe4e486ba17bc295!3m1!1s2@1:CIHM0ogKEICAgICe99KkhAE%7CCgwI0unHmQYQ8Ljc8wI%7C?hl=en-US
Jill Rost
google
https://www.google.com/maps/place/?q=place_id:ChIJB2UmLdQn9ocRlcJ7oWtITr4
Hello Jill, Thank you for your feedback. We wish we could charge less but the cost of doing business in the plumbing industry has gone up exponentially in recent years. Even so, we have found our prices on average are 25-30% less than our competitors (large local plumbing companies & national franchises). Unfortunately we can't compete with DIY unlicensed handymen & extremely small 1-2 person operations. In regards to only spending 15 minutes completing the job: We do not punish our technicians for efficiency. It's not always about how much time it takes to do a task, but rather the knowledge needed to do that task. We are sorry you feel we did not provide any value. Thank you again for the feedback and we wish you all the best.
1664285562
1
We had a small leak in a pipe. The plumber, John, repaired it in 15 minutes. We were charged $698.00! Complete rip-off. They shouldn't use the name "discount" plumbers.
1660242280
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR1OEpLUGtRRRAB!2m1!1s0x0:0xbe4e486ba17bc295!3m1!1s2@1:CIHM0ogKEICAgIDu8JKPkQE%7CCgwI6JLVlwYQ4JqqqAM%7C?hl=en-US
Dustin Wahl
google
https://www.google.com/maps/place/?q=place_id:ChIJB2UmLdQn9ocRlcJ7oWtITr4
Thank you!
1660575295
5
Affordable, fast, and Chris was fantastic!
1658328682
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN1dUlDWXZBRRAB!2m1!1s0x0:0xbe4e486ba17bc295!3m1!1s2@1:CIHM0ogKEICAgICuuICYvAE%7CCgsI6qzglgYQkM7-Uw%7C?hl=en-US
Marge Johnson
google
https://www.google.com/maps/place/?q=place_id:ChIJB2UmLdQn9ocRlcJ7oWtITr4
Thank you!
1658367636
5
Fast response time. Great communication. Efficient and friendly service. Knowledge and did a thorough job. We will use when future needs arise.
1659666063
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNLdjhuQ0JBEAE!2m1!1s0x0:0xbe4e486ba17bc295!3m1!1s2@1:CIHM0ogKEICAgICKv8nCBA%7CCgwIj_2xlwYQ2NCrygI%7C?hl=en-US
Chance Lillehei
google
https://www.google.com/maps/place/?q=place_id:ChIJB2UmLdQn9ocRlcJ7oWtITr4
3
Replaced our semi-broken bath tub faucet the day after we called them. No complaints about the responsiveness or quality of service, but cost us $450 for ~40 minutes of work, which seemed a bit much given we provided the parts.
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