Hi Marilyn, Thank you very much for the review. Please call our Rocky Hill location to speak with a manager regarding the return and exchange policy implemented at this time. Stay Safe and Healthy,
1600465395
3
Great selection of products, however not understanding the policy of being unable to exchange something that was never worn, but being allowed to try on clothing in store.
Heard great things- very pricey. $50 tops $45 pants... $100 on outfit? Lol. The selection is great tho, they have a wide range of sizes that I can appreciate. I do not like that nobody offers to help, I wandered around aimlessly for about 15 minutes and ended up leaving cuz everything was so expensive. I dont like the dressing room curtains. Overall the store has a great range but I wasnt too impressed with the lack of assistance and the prices.
Hi Lavine, Thank you very much for speaking with me in regards to your experience today. I apologize once again for your experience not being satisfactory when you visited the location . Your comments and feedback will be shared with our staff to ensure that all aspect of customer service is exceptional and satisfactory at all times. Once again, we apologize for this matter and look forward to serving you again in the near future.
1623953808
3
I am still waiting on my scrubs that I ordered over 2 months ago. I had a horrible experience when I visited the the store. One of the older ladies was very unprofessional and laughing at my foreign accent. The other ladies was ok and that is the reason for me giving it 3 stars. I hope on my next visit it will be better. I think the staff need better training.
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