Thank you for taking the time to share your experience. We’re truly sorry to hear that your visit did not meet your expectations. At Dr. Burkenstock’s Skin Body Health, we take patient privacy, satisfaction, and high-quality care very seriously. Your feedback is being reviewed internally so we can address the concerns you've raised and ensure they are not repeated. We would appreciate the opportunity to speak with you directly to better understand your experience and work toward a resolution. Please feel free to contact our office at your earliest convenience.
1753734063
1
The most unprofessional office I have ever been to. Nurse talks about why you are there in front of everyone in the waiting room, waited an hour to see the Dr. and when I had to go back for a correction I was then told that the product I was given wasn’t the right one for me and wanted me to pay for something completely different to correct their mistake. I really don’t know how this office stays in business with how unorganized and poorly it is run.
Thank you for sharing your feedback. We're truly sorry to hear that you were disappointed with your experience. At Dr. Burkenstock’s Skin Body Health, transparency, integrity, and patient satisfaction are very important to us. Our team always strives to provide personalized recommendations and fair pricing based on each individual’s needs and goals. We would welcome the opportunity to speak with you directly to better understand what happened and explore how we can make things right. Please don’t hesitate to reach out to our office.
1753734330
1
Untrustworthy! I love when Lisa says “for you, I’ll give you xxx this price.” (Me thinking 🤔)Oh, are we bargaining, you mean there’s no set price? $1,200 later I couldn’t tell anything was even filled.
Thank you so much for the 5 star review and kind words Tina! We strive everyday to make our clients happy and feel like family. We hope to see you soon!
1776472977
5
One of the best med spa services I’ve experienced ,great results and very welcoming environment. Highly recommend Skin Body Health for anyone looking for anti-aging and wellness treatments.
Thank you so much for your kind feedback! We’re glad to hear your visits felt easy-going and that our team made you feel supported and comfortable. Providing a welcoming, professional experience is always our goal, and we’re grateful for the opportunity to care for you. We look forward to seeing you again soon!
1753734478
5
All staff members were very considerate, Professional and helpful. My visits there were very Easy-going
Hello Peaceful Mind, I sincerity apologize, this is not the experience we want you to have and your opinion is valuable to us. Can we set up a time when you are available so I learn more about your experience?
1753733539
1
Terrible service. Postit notes mark the room number. Waited over 2 hours to be seen.
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