Has been trying for months to get refund of soccer net. Purchased in July 24 Received on August 3 Returned on August 9 and since then im still waiting for my refund after 3 months. They dont pickup phone and also very poor in communication via email.
Had a rather disappointing experience trying to work with them for an event. Despite clearly outlining the event date they refused to expedite, had products on back order that were not marked as such on their website, and it seemed like their support team only half read emails. There was plenty of time to make this happen had they simply expedited shipping per my request, and now I am forced to find another activity for my event. I get that things happen but when its multiple people/conversations its just poor customer service.
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