RENTERS BEWARE! Leases are to take away every one of your rights even when the owner is negligent. Repairs happen at a snail's pace if they happen at all. One of the only rental agencies around...carefully review the lease & property before signing.
DO NOT RENT! One of the worse places I've ever rented from. Renter beware! They did nothing about noisy neighbors or barking dogs at 3 am in the adjacent units even though the lease specified no pets and a noise curfew. My children were subjected to many sleepless nights of loud music. When my family and I finally moved out we left the place in nearly perfect condition and we were charged outrageous prices for general maintenance. Also good luck getting repairs done it will take months and there was also problems with bugs. Spend your money somewhere else.
I have been working with West End Associates for past 6 years and have had an excellent experience. I would definitely recommend them to any of my friends and family.
West End Associates provided us with excellent, stress-free property management of our home after we moved out of state. We dealt with them for the last 5+ years. All the associates have been wonderful at promptly, courteously, and thoroughly responding to any problems or concerns we have had with our property or tenants. I have read some negative reviews here from tenants. Please know that West End DOES take the time to contact the property owner and get permission FIRST. I have always gotten call and emails promptly, and I have always answered these requests promptly. It may not be West End's fault that you are waiting for maintenance, but rather the owner, or the contractor(s). Believe me, if you were the owner, you would appreciate the courtesy of them getting your permission and perhaps even taking a few days to get contractor estimates before spending hundreds if not thousands of dollars on your property, too. I would definitely recommend West End to others who are in need of property management services.
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