Unfortunately your installation did not go well. We are glad we were able to get you all certified with the Utility and the appropriate metering in place. We are also glad to see that you received the check for any lost production. We know you will be very satisfied with your ongoing system and look forward working with you for the next 25 years.
1653061787
1
Was promised by this company to have solar panels installed by May 2021. David the salesman, without prompting, assured me this company was not "slower lower Delaware." What a joke. Cannot begin to tell you how bad this company is. Our panels were up and running in September...oops, I didn't mean to say they were running. They did not work until March 2022. We actually had to get a check from them based on what should've been our electric bills for the last 9 months. Also, did not provide correct documents for our taxes. The number of calls we made to this company as they fed us excuse after excuse was ridiculous. Do NOT use them
Unfortunately you do not appear in any of our customer databases. Please contact our office if you have a legitimate complaint regarding an installation.
1653061644
1
We were promised our solar panels back in December 2021. its May 20, 2022. Still not complete!!
I've had a great experience over all with Star Enrg. A friend referred me because she had an extremely positive experience. Highly recommend Star Enrg. Excellent company you've built there.
I very much appreciated this company's honest approach. They advised on all options ranging from least expensive/efficient to most expensive/efficient. They protect the consumer's wallet and bottom line, while showing genuine care for the earth. I would recommend them, and highly recommend going solar to any eco-conscious or cost-conscious consumer.
I apologize. Our systems notes stated that you were interested in generators. Your information was referred to an outside vendor. We currently are not offering generator installations. Please feel free to give us a call if that information is incorrect.
1629477491
1
Scheduled and have confirmation of appointments twice. Both times their specialists David Stokes did not show and staff when I called offered no explanation. They also never reached back out to explain what happened despite their director of marketing Stephanie Jenkins stating they would sort it out. I prefer to use local companies but Star Enrg has provided atrocious service.
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