I cant speak to the quality of work as none has occurred. Just before Christmas, we discovered a leak in our roof. Our insurance company had a relationship with Builder Services & so we moved forward with them. At first, they seemed very on the ball and came out quickly. Its now February & no work has been done. They have said that they were waiting on the insurance company. The insurance company says they are waiting on Builder Services. Similar to another reviewer, we notice the one hand doesnt know what the other is doing problem. They are all courteous and promise to follow up with you tomorrow but dont.
Ms. Shiplery, thank you for your 5-star review! It was a great working with you and to be able to help in your time of need. If anytime in the future we can help with anything, please call Builder Services Inc of NC at 1-800-961-3040. Thank you again !
1598043772
5
My insurance carrier recommended Builder Services to me after my toilet had the supply line burst. After coming home to find several rooms with water in them, I had no idea what to do. When their guys showed up I felt as ease. They were absolutely professional and explained the process to me in a way I could understand. They were able to not only able to help me understand the process, they explained it to my wife over the phone as she was out of town on business. They dried the bathroom, hallway, and two bedrooms. They had another crew to come in a complete the building process very quickly. Both my wife and myself are very please with their work. We would highly recommend them to anyone that has damage to their home.
Ms. Honeycutt, thank you for your review. First, I would like to apologize as we didn't live up to our commitment to you. Great to read that Keith was involved as he is a valued asset of Builder Services of NC. Keith is a great branch manager and always ensures customers are happy before he considers completed.
1593612495
3
We have been without a kitchen since the week before Thanksgiving. Our insurance company has us using them for the repairs. At first it was a headache and higher management had to get involved. Because of Keith we finally have our kitchen back. Keith made sure everyone was done properly before it considered finished.
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