We believe this is a fake review and we are working to find out who left it and have it removed. Upon review, we have no record of you in our system. If youd like to contact us again, you can reach us at (315) 930-1001. We take our reputation seriously and will work hard to protect it.
1530363940
2
Let's just say, they gave me a headache and I would never, in my opinion, trust them with my digital marketing.
Hi, thanks for being a loyal customer for five years. We are sorry that you felt that our performance and communication fell off over the years of your engagement with us. We greatly appreciate your feedback. Over the years, you were transitioned to new SEO strategists and account managers. We do understand this can sometimes create challenges when it comes to communication, but this is something we look to avoid to ensure smooth transitions when necessary. After reviewing your account thoroughly, we do see some gaps in our reporting that could have been improved and this is something we have addressed internally. However, we do believe we provided value to your business. Even looking at 2023 results, we see that August was one of your highest-traffic months over the last five years. If you have any more questions or concerns, we would be more than happy to discuss your situation further. Feel free to call me at 817-642-9686. – Josh Gazelka, Thrive Director of Account Management
1704301699
2
For the price is it not worth it based on my experience. You can find better elsewhere like we did. We used this company for well over 5 years and at the beginning they did pretty good and I was happy with them (I did not know as much as I do now though.) However, over the years so much has changed with the company and account managers it seemed we received less and less communication and website performance. When I finally started really evaluating what they were supposed to be doing for us it was quickly discovered it was sub par services at best with little to no meaningful efforts fixing issues that effect SEO performance. This was extremely evident once we discontinued services and hired a new agency to manage our site and finding ample signs of issues that could have been easily rectified with a better strategy and reliable exaction. The amount of errors and neglect was appalling and for the amount we paid monthly made it even worse. It has been a few months now and our website is now once again performing the way it should be and we are steadily climbing the ranks and gaining dominance equal to our investment which is a direct reflection of effort by our new website management team. 2 stars only
Thrive has been great to work with, Chad is handling our SEO on our site and on our business listings and we've seen outstanding results. We've worked with other agencies before but Thrive really stands out.
I think people that dont know anything about marketing shouldnt leave reviews. Thrive has been doing our SEO for a year now and we've seen dramatic results. Everything they do they do in the best interest of the client. We've been with other agencies but Thrive really takes good care of us.
Hi, Kristina, we apologize that you aren’t completely satisfied with our services and we appreciate your feedback. One of our in-house specialists did make one mistake with an ad, but we quickly self-corrected and improved our checks and balances to ensure consistency. We also had your team approve every ad that followed. If you have any more questions or concerns, we would be more than happy to discuss your situation further. Feel free to call me at 817-642-9686. – Josh Gazelka, Thrive Director of Account Management
1680292300
1
Terrible experience, if you would like to outsource all your work to different countries that can't do an ad properly or use spell check then thrive is right for you.
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