I had to get copies for my business because I am leaving out of state. I went in yesterday and I'm guessing it was the owner that helped me. He did what I asked with my copies. I however made a mistake I handed him 13 copies when I should have handed him one. When you are getting ready to move sometimes you don't look over the little details. He copied I'm guessing 20 each of the 13 original copies I had and he made them front and back like I ask. When I got home i noticed the mistake and I also noticed that the front and back were overlapping. Basically the copies were not useable for my clients. I did call yesterday and I explained the situation. The lady told me to come in and they will take care of me. I came in today to see what they can do. I understand not refunding work that has already been done but at least exchanging out the work after I paid $150 for the copies. Please if you go in there make sure what you want is exactly what you need. $130 mistake. *Update the owner personally called me and sincerely listened to what happened, apologized and gave me a full refund. I really appreciate you taking the time to call me. You have a great establishment and you really value your costumers. Thank you.
Thanks for the kind words, and we're happy you found us :)
1603988701
5
Just went there to today! Had to get some assignments printed out ASAP. Searched for the closest place by. Super quick. Prices are fair and staff was friendly
As always the entire staff is a pleasure to work with! Justin, Elizabeth, Greg, Peter and Andrea are always a great help! Highly recommend for all your print needs big or small.
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