Unrivaled Electric reviews

1635770035

Aline Brandau

google

Isnt it wonderful that our great country allows any one individual to express their own opinion but leave out the facts? The great thing about you leaving this OPINION is that I have every right to respond with facts. The reason you didnt receive your panel that you did pay 100% on is due to the situation your project became. I was referred to your contractor through a fantastic customer of ours. I met your contractor & we walked through the master, living room, kitchen & laundry. As I was leaving he text me some images. No further communication occurred until after submittal of my estimates. There were two estimates, one regarding the remodel items & one for a service upgrade. He responded with, consider signed & we scheduled for asap. I learned that you didnt want to work through the contractor, I was to deal directly with you. We did a walk through, taking about an hour & a half of you adding more work than originally quoted. After this you offered to pay 100% on the service. Both estimates state 50% deposit required. My estimates also state any additional work will be completed at time & material with a stated hourly rate. We worked that Thursday, went home for dinner & came back for several hours, worked a long day Friday, I worked six hours Saturday & we returned on Monday. On Monday you added even more work. I stated we needed to get onto other jobs since there was still a wall to be moved, plumbing & HVAC still needed done. In the mean time we procured materials to upgrade your service, scheduled with Duke, had already pulled a permit (though it was changed when you pulled your own) & had our inspection scheduled for the upgrade install day. I had invoiced you 80% of the original estimate, after subtracting a couple items you had chose not to do (holding back 20% for after drywall) & 100% of the work we had COMPLETED from your extras & followed it up with an estimate for what we hadnt completed yet that would need completed. The fact is you owed money to be equal to the amount we put in. You didnt complain about anything with the exception to the color of the can lights, until I told you I needed payment on work completed by 9am the day before your service was scheduled. This was solely for the point you hadnt paid & we arent going to do more work than we already had while you show signs of not wanting to pay. With failure to pay the open invoices I could then allocate your payment from the panel to your actual open invoices & void the panel invoice. All my estimates are very detailed. Most all customers find it pretty simple & self explanatory to understand. If youre claiming that everything in the drawing is what you wanted, good news, between the invoices & the estimates everything was listed, add them together & theres your total. When the work becomes three times the original, the invoice becomes three times more. I offered to meet with you on Friday. I explained that I needed time to rearrange the schedule for my employees if you didnt pay your due invoices. I also explained there was no way the job would be totally complete for less than you currently owed so it wouldnt hurt to make the payment and we could meet on Friday to discuss your concerns because talking on the phone, text & email wasnt solving the issue. As for treating you different as a woman, I offered you the ability to call the office & talk to a woman. The fact you would stoop that low is a sign you attempted to take advantage of us. Calling me belligerent, I wish you knew what it took for me to stand my ground on this & trust my gut, it really wasnt easy, until you really showed I was correct. Thanks to your treatment of this situation I feel we need to implement new process in add on work & deposits. You have been supplied with my attorneys information if you feel so inclined to further any questions, comments or concerns.

1635907193

1

We paid, in full to have an electric panel installed, and we never received it. The invoice for the other electric work in my home was three times what the bid was, and when I asked for an explanation he said that he would explain the invoice only after FULL PAYMENT. Tim Dumas is a bully, and he is belligerent and leaves his workspace a wreck. He is rude, and paranoid. What an AWFUL experience!!

1606594545

Rollie Mason

google

5

Very professional, great work. Always ethical and trustworthy. Knows code and thus protects their clients. Recommend them to anyone needing electrical work.

1621283385

Robert A. Crouch

google

Thank you Sir, for the review. Glad to be of service!

1621299526

5

Tim did really great work at the house. He's professional, friendly, and he explained what he was doing and why. He also offered me some tips about best practices for residential wiring. He also answered all my (amateur) questions.

1635955574

Steven Fortune

google

Thank you so much Steven, really appreciate all the work over the years.

1636021721

5

Tim at Unrivaled is a professional through and through. Ive relied on him for both home and commercial services. He and his crew show up on time, complete work in a timely manner and leave the job cleaner than when they began. I also find their quotes to be reliable and always competitive. I wouldnt hesitate to recommend them for any electrical project.

1633859805

Nathan Byer

google

I apologize for not responding sooner, thank you so much for this great review! We look forward to working with you again on your next projects. And again, welcome to the neighborhood.

1635907311

5

I am pleased to say that we used Unrivaled Electric for multiple items. They replaced the existing garage panel with a new breaker panel, installed a ground electrode system, installed a new circuit for the garage doors, installed a light location over two garage doors, raised existing porch front porch light and installed a second porch light. Also, they installed a ceiling fixture for our new dining room space. I could not be more pleased to have used Unrivaled Electric for all of my electrical needs at our new home. Thank you to Tim and one of his employees that came out and spent half a day completing the job and were both very professional and personable. I greatly appreciated their time.