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Pagehardware
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Pagehardware reviews
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4,79
96 reviews
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Last update: 12.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNncGZ2TlJnEAE!2m1!1s0x0:0xb884c4e3b313d864!3m1!1s2@1:CIHM0ogKEICAgICgpfvNRg%7CCgsI3ZvH3AUQgPeOeQ%7C?hl=en-US
Dennis Perkins
google
https://www.google.com/maps/place/?q=place_id:ChIJ-QEV3RYr5okRZNgTs-PEhLg
We apologize for the experience you had at our store trying to get answers for your Weber grill repair. It is frustrating that we, as a retailer, cannot always take care of our customers when warranties and manufacturer decisions are involved. This is especially true with expensive products that cannot simply be exchanged. That said, you should have been given Webers 800 number (800-466-1071) and instructions on how to find your model and serial number if we did not have it on file (S-320 SS, purchase date 8/10/09, serial tag on rear frame or manifold). Again, we apologize that you do not feel that you were treated with the respect that your purchase deserved.
1536337110
2
IF YOU WORKED FOR A STORE THAT SOLD A PRODUCT LIKE THIS, COULD YOU SLEEP AT NIGHT? About seven years ago I paid about $1,000 for a Weber Genesis stainless steel grill. It worked well, and I took good care of it. I bought a special cover to protect it from the weather. The outside always looked great, and I didn't pay much attention to the inside. Then I started looking carefully. What I realized was that the outside was made of stainless steel, but the inside was made of cheap metal that would rust and fall apart regardless of how much protection it was given. I was astounded. I spoke with a staff member at Page Hardware -- I worked my way up three levels in the chain of command. He told me that there was nothing they could do. I would need to take it up with Weber, and he offered no help or guidance on how to do that. I was on my own. Page Hardware gets a number of five-star reviews. People like their friendly staff, and their cute products. But I asked myself: "If I worked for a store that sold a product like this and then failed to stand behind it, could I sleep at night?" The answer was, "No." So I decided to post this review to warn others. If you're looking for a cute tea towel and like the hometown feel of the store, then this is the place for you. But if you're considering buying an expensive product -- and you're relying on them to stand behind it -- you need to ask yourself a question: DO I FEEL LUCKY? Because if you're not lucky, you'll be on your own.
1587937155
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNjMTh1UjdRRRAB!2m1!1s0x0:0xb884c4e3b313d864!3m1!1s2@1:CIHM0ogKEICAgICc18uR7QE%7CCgsIg_-X9QUQ4LiSDA%7C?hl=en-US
Joseph Anastasio
google
https://www.google.com/maps/place/?q=place_id:ChIJ-QEV3RYr5okRZNgTs-PEhLg
You are certainly not alone in feeling that our curbside pickup process is vastly inferior to our normal shopping experience. We understand and share your frustrations. We put the curbside process in place to keep our employees safe, to avoid having to close the store completely or losing someone due to Covid-19 infection. We are working with a reduced staff, erratic product availability, and regulations that change almost weekly. Other stores have made different decisions based on their own staffing levels and store layouts. Our intention is to begin opening the store back up to the public on a limited basis this week, and we look forward to being able to safely provide a high level of customer service again. Thank you for your feedback.
1588013091
1
Ive been a customer, for over 30 years and your curb side pickup is archaic! If someone has to order something and doesn't know how to describe it, how do they use your service. Or, if they go there and have someone who is incompetent they cant get what they want. I had to go to another store , which had one that you could enter. Everyone had a mask and gloves and distancing was followed. There was someone to help me and I obtained what I wanted. After experiencing your curb side service for the second time, I know not to go back to your store, if I need service. Im sure Im not alone in my opinion.
1527020092
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURnd2Z6OEhBEAE!2m1!1s0x0:0xb884c4e3b313d864!3m1!1s2@1:CIHM0ogKEICAgIDgwfz8HA%7CCgwIvPSR2AUQwN6KhAE%7C?hl=en-US
Jay Doubleyew
google
https://www.google.com/maps/place/?q=place_id:ChIJ-QEV3RYr5okRZNgTs-PEhLg
Thank you for your feedback. We will have a discussion with our cashiers about how they give chip terminal assistance. While there are people who do need help, you make a fair point that many customers have learned how to correctly use a chip terminal by now and don't need any prompting.
1527080023
5
The service provided by the staff is second to none. Really. Andrew Page clearly insists upon unequaled customer attention - bringing the result of _every_ _single_ _person_ asking if they can help you as soon as you are seen. At some point it becomes overbearing, though it is all genuine. However, as long as credit chip terminals have been around, the instantaneous verbal prompts for the next step to complete are more than pedantic, they're downright demeaning. A modicum of common sense and practicality would be a tremendous advance.
1541344143
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNJNHRfZzFnRRAB!2m1!1s0x0:0xb884c4e3b313d864!3m1!1s2@1:CIHM0ogKEICAgICI4t_g1gE%7CCgwIj5f83gUQ_sGq7gE%7C?hl=en-US
Rick Forest
google
https://www.google.com/maps/place/?q=place_id:ChIJ-QEV3RYr5okRZNgTs-PEhLg
Thank you!
1541434135
5
Best small town hardware store
1608642095
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURDNi03WWJnEAE!2m1!1s0x0:0xb884c4e3b313d864!3m1!1s2@1:CIHM0ogKEICAgIDC6-7Ybg%7CCgsIr9yH_wUQkPXmLQ%7C?hl=en-US
Karl Janesky
google
https://www.google.com/maps/place/?q=place_id:ChIJ-QEV3RYr5okRZNgTs-PEhLg
2
Pages is a great place to buy hardware and tools. I got burned on an appliance from them, so I would not return for an appliance. Six years ago, I bought a washing machine and it was discovered upon deliver that the lid was bent. I was promised a new lid and after a few months going back and forth, it was determined that they could not get a lid for me. Four years of placing a heavy brick on the lid in order to use it convinced me to buy appliances elsewhere. In hind sight, I should have rejected the delivery but I trusted them. I still buy tools and hardware. The store is well stocked.... update 12/22/20. The last appliance my Dad purchased was a stove top..last night we called the fire department...very poor installation. Thanks Again Pages !
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