Gregory: I hope you accept my sincere apologies for the experience you had during your stay. This is not the standard experience our guests have as you can see from our many positive reviews. We will look into your comments and investigate them. We have a 24 hour desk clerk so we need to see what happened--it is likely he was off station tending to other matters. In any respect, we are sorry for your poor experience after locking yourself out of the room. I do hope you felt our accommodations were good and we are sorry that a poor experience tinged your whole stay negatively. Sincerely, Kanti P Owner Hotel Mira Vista
1596091891
1
No employee available at 1:30 am. I locked myself out of the room
Dear Guest, AWESOME! Thank you for the PERFECT SCORE REVIEW. I am glad to learn that you loved your stay with us at Hotel Mira vista. It's great to be on the receiving end of such an outstanding rating, and we are glad you had an exceptional stay with us. Our entire staff works hard to deliver clean rooms, offers excellent customer service, and ensures a fantastic holiday. I hope you enjoyed all our on-site amenities during your stay. It was a pleasure to host you, and we look forward to having you back soon for another pleasant stay during your next trip to El Cerrito, California. Take care! Remember to book your stay directly on HotelMiraVista.com to get the lowest possible rates anywhere online and save up to 15% vs. OTAs on your next trip! Thank you for staying with us. Kind Regards, Hotel Mira Vista Management
Dear Drake, High Five! Our staff is honored to receive this PERFECT SCORE Review. I am thrilled that we were able to make your visit to El Cerrito more special. Our entire team works hard to deliver clean rooms, offer excellent customer service, and ensure a fantastic stay in Berkeley. We'd love to host you again! Remember to book your stay directly at HotelMiraVista.com, where you will find the lowest rates anywhere online. Booking direct can save up to 15% vs. online travel agents. Thanks and Regards, Hotel Mira Vista Management
Hi Aaron, WOW! Thank you very much for the PERFECT SCORE RATING about your stay at the Hotel Mira Vista. I am glad to know that you had a great stay and liked our clean and spacious rooms. Our entire team strives to make our guests' stay as comfortable as possible by offering clean rooms, excellent customer service, and a memorable experience. Thanks again for staying at Hotel Mira Vista. Best Regards, Kanti P, Owner PS: Remember to book your stay directly at hotelmiravista.com, where you will find the lowest rates anywhere online.
Dear Guest , Thank you so much for taking the time to leave a positive rating of your stay with us! We believe in delivering genuine hospitality to each of our guests and we really strive for 100% excellence. I hope you had a chance to enjoy all of the amenities we offer and that you choose us again the next time you are in El Cerrito. Take care! Remember to book your stay directly on HotelMiraVista.com to get the lowest possible rates anywhere online and save up to 15% vs. OTAs on your next trip! Thank you for staying with us. Kind Regards, Kanti P, Owner Hotel Mira Vista
1624369244
3
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