Mr. Thompson, I am so sorry you had such a bad experience and I would love to make this right for you. I would have personally contacted you by now but have zero record of you ever purchasing anything from us or even being in our establishment so I have no contact info on you? We have been in business for over 30 years in the DFW area and strive ourselves on world class service and will do everything in our power to prove our services, quality and value to you! Please feel free to contact me and I will personally make sure this gets made right for you! Thank you,Jay Lombardo
1529531700
1
Below average quality apparel, poor service, significantly over priced. Save your money and time and avoid this place. I have been wearing custom clothes for more than 15 years and I have never been more disappointed in a clothier. There was some arrogance and a lack of integrity during the buying process. I read reviews made by friends of the employees/owners, not surprised to see perfect reviews, clearly not reflective of the actual quality.
Dear Mr. Hashmi, so sorry to hear about your experience. We researched your account and see that this took place about 6 years ago in 2012. We would love to make this right for you. Please contact me at your convenience and I will do all I can to rectify this for you. Sincerely, Jay Lombardo 214 265-8488
1544649474
1
Terrible experience. Tried to have my wedding suit made here. The suit did not fit at all and I had to get the suit tailored by someone else to get it to fit properly because their staff and tailor refused to help. The sales agent was extremely rude and not helpful. AVOID AT ALL COSTS!!!!! HORRIBLE people and TERRIBLE experience. They deserve less than 1 Star.
Terrible fitting custom shirt. Sleeves too short, chest too tight! Wow $268 and the shirt doesn't fit! Called and they said to come back in they would "make it right". I did and got measured for another shirt. After the measurement the "manager" called and basically said "if I wasn't going to buy a custom suit they weren't going to do anything for me"!
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