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Polish
Swiss
Latam
Profile not verified
Latam reviews
Information about Latam
3,30
100 reviews
The opinions come from external websites
Last update: 12.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyejhtOWFnEAE!2m1!1s0x0:0x4169513b30832fd9!3m1!1s2@1:CIHM0ogKEICAgID2z8m9ag%7CCgwIiovJlAYQ6LfyogI%7C?hl=en-US
Cintia Pelisario
google
https://www.google.com/maps/place/?q=place_id:ChIJaRT_w1i32YgR2S-DMDtRaUE
1
There is nowhere to sit at Miami's J terminal on Latam. There are sealed chairs and the girl won't let them sit. I sat on the scale that is broken. Detail that I arrived at 11:40am, checkout from the hotel and the Latam boarding only starts at 3pm.
1597156033
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNDaEpHNGVREAE!2m1!1s0x0:0x4169513b30832fd9!3m1!1s2@1:CIHM0ogKEICAgICChJG4eQ%7CCgwIwdXK-QUQiP_p6QE%7C?hl=en-US
Aloha Rincon
google
https://www.google.com/maps/place/?q=place_id:ChIJaRT_w1i32YgR2S-DMDtRaUE
2
No habían personas para atender el counter y poder darme una información, aunado a que el trato por las líneas telefónicas es horrendo, muy mal servicio se atención
1606338202
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURpbE5icmJBEAE!2m1!1s0x0:0x4169513b30832fd9!3m1!1s2@1:CIHM0ogKEICAgIDilNbrbA%7CCgwImo37_QUQgLmp4wI%7C?hl=en-US
SIKLER TOMAS
google
https://www.google.com/maps/place/?q=place_id:ChIJaRT_w1i32YgR2S-DMDtRaUE
5
Excelente
1625501732
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURxbXRMdTJRRRAB!2m1!1s0x0:0x4169513b30832fd9!3m1!1s2@1:CIHM0ogKEICAgIDqmtLu2QE%7CCgwIpOCMhwYQkPCDlAE%7C?hl=en-US
Benja Ara
google
https://www.google.com/maps/place/?q=place_id:ChIJaRT_w1i32YgR2S-DMDtRaUE
5
Excelente atencion y servicios
1634921340
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNHN0xLT3dBRRAB!2m1!1s0x0:0x4169513b30832fd9!3m1!1s2@1:CIHM0ogKEICAgICG7LKOwAE%7CCgwI_NbLiwYQuMma0AE%7C?hl=en-US
David Lucas
google
https://www.google.com/maps/place/?q=place_id:ChIJaRT_w1i32YgR2S-DMDtRaUE
1
I have been on the phone 8-9 times and spent many hours on hold and my problems have not been resolved. I have 10 tickets that I am trying to process because I had to cancel due to COVID. As of now I am waiting for refunds or vouchers on 7 of them. 3 have been processed but it has been difficult and time consuming. This dates back to September when I began the process. When I speak to someone I am often cut off (line is dropped after being put on hold) or I am given wrong information. I have never been completely satisfied on ANY call. It seems many of their people are poorly trained or have difficultly understanding english. I have provided my details but they NEVER call me back - even when th line is dropped. I have asked to speak to a supervisor several times and each time I am refused. The last person hung up on me after I insisted on speaking to a supervisor. The time before that I was on the phone for over an hour and we only discussed 1 of the 7 tickets. While I was on hold for the 2nd ticket the call was dropped. When I do get help it is often very very slow due to the language difference or the person is not trained properly. By that I mean I get different answers or I get the answer that my case is being processed - but it's not - at least not entirely. I just want to speak to someone fluent in english and get each of the 7 tickets handled properly. I will keep writing these reviews each time until I get someone's attention.
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