Saw some cool trucks online so I decided to go check them out in person. Experience with financing and trade-in was seamless. Guys really went above and beyond to make things perfect. The truck I purchased needed new tires. There was mud terrain tires on the truck and they told me they would put on some new all terrains for me. This was told to me by the salesman and the owner alike. Once I got to my tire appt, Kzoo tire informed me they bought the cheapest street tires possible. Talk about leaving a sour taste in your mouth. 2/5 stars.. If they would have kept their word about the tires, would have given 5/5. Given the parting, wouldnt use them again.
Unfortunately, I cannot recommend this company. First, I am a positive person, so I would like to start off with a positive. Everyone I talked to there was nice. Justin was the one who I talked to most, and he seemed very interested in everything I talked to him about. However, the car we bought was definitely a lemon. It was a 2012 Ford Explorer with only 46k miles. I understand that this dealership is selling used cars, but there is no way that this vehicle was "thoroughly" inspected before it was sold. If it was I would have appreciated honesty and telling me what was wrong before selling the car to me. I bought this car in July 2020 and after owning the car for just 2 months, we had many problems: 1. The exhaust pipe rusted and came loose. 2. After further inspection, we noticed that the car had been in an accident. The body was all out of line which wasn't noticeable at first until I started working on the car. Nothing was mentioned to us when we bought it. They did a good job of hiding it. 3. Front end parts started breaking like crazy. 3 parts of the front end are broke and now the back end is starting to clunk. We do not abuse our vehicles either. Our other vehicles have had no problems like this one. 4. Every time we turn the steering wheel, it squeals. This was pointed out when we bought the vehicle, but we were assured it just needed grease and it would be good to go. We have greased it, but the sound comes back after a week. 5. The check engine light came on right away after we bought it, which means that the engine light was likely turned off before it was sold instead of fixing the underlying problem. 6. The car needs the coolant filled up regularly. Not sure where the coolant is going. From what I understand, many of their cars are bought from Canada including this one. They do not look at them beforehand, so based on my experience they try to fix them up as good as possible and hide the major faults.
Extremely satisfied with Diamond Auto Sales walked in at about noon drove out at about 4 what more do I really need to say Kudos in a huge thank you to Raymond Wank and Jade Weinberg for exhausting every resource to make this possible
Thank you for stopping in. All of our vehicles are priced based on NADA which is used Nationwide by all dealers. We don't determine a vehicles value the market does. We enter the vehicles options, miles and the system tells us average market value. Sorry you felt this way but we do appreciate you stopping in. Have a blessed day.
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Way too high if prices and too high mileage for the price
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