2nd time I've taken my peacoat in to be cleaned... first time they refused to take it because it had dog hair on it... well that's why I'm bringing it to you to clean it... this time I removed majority of the dog hair off said coat... they wanted to refuse it... then get out their lint roller to see if it will come off... then they are going to charge me extra on top of the dry cleaning for them to take a lint roller to it.... I will no longer be using this dry cleaners to clean my clothes...
Today I picked up my brand new $400 comforter that I did not use yet. The staples they used to close the plastic bag also went through my comforter (in 6 location). They clearly didnt care for my property.
Owned and managed by a Mother and Daughter this place is a gem in Ashburn with very reasonable rates for laundry and dry cleaning as well as tailoring. It also will fold shirts for travel for a small premium. Service is super and when you see employees staying for a long time its because of the ownership. A definite recommendation.
I picked up my total order of 13 items which includes white items. The shorts I need for my trip tomorrow morning has makeup spots on it which was the main reason why I decided to get it cleaned. Looks like they only ironed it and it had lots of lint on it I guess from whatever it was ironed on. I used water and soap to clean and it was gone in seconds which tells me they didnt try to clean it at all. There is one dress that I pointed out to the lady when I dropped the stuff off that its been locked up in a suitcase for a while so it had stains on it and she told me they couldnt promise the stains will come off and it still has the stains on which I totally understood but not the things that I know are removable. I then thought to check the other stuff and theyre all the same; cleaned but ironed and put on hangers like it was cleaned. My some of the dresses and tops had makeup around the neck and its all still there. Does this mean it was the person that worked on my stuff that decided to do this or what? I am very disappointed! This wasnt my first or second time but may be my last.
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