Ok I really wanted to love this printing company because I need consistent work. So first when I called they said turn around time was a week so I bring my items in now they say 2 weeks well at the end of that two weeks I had not received a digital markup or a call or anything I called and had to chase them to get and approve a digital markup on the 14th business day. Needless to say the job took a few more days after that. This whole time Im calling them every time. I get there and my logo is upside down on one outfit but correctly on my shirts.. like you had one job. So since they printed it wrong no outfit for me now a week late Im still the one calling and she says we will remove it and reprint I come to check that out and it looks like something has been removed instead of offering to replace and reprint she offers to get it dry cleaned which I knew wouldnt help but she insisted on waiting my time. Had to call 3 times to see if it was out of the cleaners. So finally I see it and Im like yea that wont work you have to replace this outfit and reprint. She said ok, I email Brenda the link and she replied ok. Its been 2 months no call, Ive emailed, no reply I called three days ago no return call. So unprofessional. The lady at the front has a piss poor attitude every time I call. I will be complaining to BBB. Higher waste of time and money
Brenda at Double B Graphix is great to work with. She helps businesses promote themselves with all kinds of garments and promotional items. Nice staff as well. Highly recommend.
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